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Customer Service Supervisor

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time
Key Responsibilities:

The Shop Manager will be responsible for supervising store operations to ensure exceptional customer service, maximizing sales, and maintaining profitability in line with company objectives. They will manage inventory, maintenance, and ensure the shop's external appearance meets brand standards.

Responsibilities:
  • Supervise store operations to ensure exceptional customer service and maximize sales.
  • Manage inventory, maintenance, and the shop's external appearance to meet brand standards.
  • Monitor and analyze sales performance, identify areas for improvement, and develop strategies to drive growth.
  • Prepare staff schedules, log and update commercial and operational information, and manage the annual allocated budget.
  • Oversee the shop's image, ensure compliance with the brand's standards, and develop comprehensive reports on key performance indicators.
  • Recruit, train, motivate, and evaluate the team to ensure optimal motivation and enablement.