Director of Strategic Operations

4 days ago


Manama, Manama, Bahrain Talabat Full time
Job Description

We are seeking a seasoned leader to spearhead our operations in Bahrain. As the Managing Director, you will be responsible for elevating the performance of our existing organisation and simplifying its operating model.

Main Responsibilities:

  • Operational Excellence: Shape a seamless, effective operating model across all business verticals (food & Q-commerce).
  • Synergy Maximisation: Maximize synergies across teams, programs and verticals, and build a culture of growth.
  • Strategic Planning: Define quarterly OKRs (Objectives and Key Results) and priorities for the Bahrain team.
  • Customer Focus: Act as the key 'customer' for the Product and Technology organization, collaborating to set priorities and solve problems.

Performance Ownership:

You will have full ownership of the performance and P&L of Bahrain, including:

  • Designing and executing the strategy and business plan for talabat in Bahrain.
  • Preparing and negotiating annual budgets, ensuring EBITDA targets are met on a monthly, quarterly & annual basis, and recommending additional investments if necessary.
  • Leading a large, diverse team across multiple programs and verticals.
  • Overseeing day-to-day operations in key functions such as logistics, marketing, sales, performance and partnerships, while representing the company in legal matters, public relations, communications, and government relations.
  • Identifying and analysing opportunities for accelerated growth across various programs and verticals.
  • Leveraging data to drive decision making, whether to address day-to-day problems, or tackle long term opportunities.


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