Credit Manager

9 hours ago


Manama, Manama, Bahrain The ENTERTAINER Full time

Company Overview:

The ENTERTAINER is a pioneering digital company dedicated to delivering exceptional value to consumers by providing them with the most attractive incentive offers globally. We are a 100% digital, data-driven tech company that specializes in offering top-notch experiences across renowned dining, leisure, entertainment, and hotel brands worldwide.

Key Responsibilities:

  1. Proactively manage and collect outstanding customer account balances to ensure timely resolution of dues
  2. Achieve or surpass monthly collection targets, contributing significantly to the company's financial health
  3. Cultivate strong customer relationships to ensure prompt payments while preserving high retention rates
  4. Analyse and reduce debtor balances, aiming for continuous improvement in Days Sales Outstanding (DSO)
  5. Conduct intricate account reconciliations to resolve discrepancies
  6. Uphold and enforce stringent credit and collection policies within your team
  7. Engage in effective communication with customers and coordinate with internal teams such as sales to streamline processes
  8. Oversee and manage closed receivables and coordinate with third-party collection agencies as necessary
  9. Maintain accurate records on the vendor registration portal, ensuring compliance and proper documentation
  10. Guarantee that all invoices are issued in alignment with client agreements
  11. Address customer inquiries promptly and efficiently on a daily basis
  12. Engage in face-to-face meetings with clients to address account-related issues and promote seamless business operations
  13. Accurately record and allocate information within the system
  14. Actively seek out and recommend opportunities for business improvement
  15. Engage in direct dialogue with Sales Managers and the Country Manager regarding payment issues, keeping them informed about financial interactions with clients
  16. Regularly report to the Head of Credit Control, escalating issues as needed
  17. Fulfil the company's service guarantees, ensuring customer satisfaction
  18. Foster clear and effective communication within the team, promoting a collaborative work environment

Requirements:

  1. Strong analytical skills with the ability to evaluate financial data and determine appropriate credit limits and terms
  2. Exceptional verbal and written communication skills for effective customer and internal interactions
  3. Profound knowledge of financial principles, credit terms, and risk assessment practices
  4. Ability to prioritize tasks and manage multiple projects concurrently
  5. Collaborative spirit to work synergistically with finance, sales, and other departments

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