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Dining Service Professional

2 weeks ago


Manama, Bahrain beBeeHospitality Full time
Job Opportunity

We are seeking a highly skilled and experienced Waiter/Waitress to join our team.

Job Description:

Responsibilities:

  • Ensure correct uniform standards are followed at all times.
  • Provide exceptional service to guests by following the outlet sequence of service.
  • Maintain a thorough knowledge of the restaurant menu & daily specials at all times
  • To be familiar with the beverage service including stemware used and appropriates garnishes.
  • Anticipate and meet the needs of guests at all times
  • Prepare the outlet ready for service according to the outlet standard operating procedure or as per the specific manager's instructions
  • Ensure service stations are constantly cleared & re-stocked during service
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Present menus and explanations for all menu items as well as specials of the day.
  • Determine guest satisfaction and handle any problem that may arise, informing a manager of the issue and how it was resolved.
  • To report all accidents or guest complaints immediately to a manager.
  • Ensure expiration dates or perishable items are checked on a daily basis & stored in accordance to HACCP standards
  • To respond properly in any hotel emergency or safety situation.
  • To breakdown any buffets, displays or side stations when needed
  • Attend all necessary briefings & training sessions as instructed by the Operations Manager, Food and Beverage
  • Handle cash and credit card procedures according to the guidelines of the accounting department
  • Identify potential problems and request assistance before a breakdown occurs
  • Perform any duties and special projects as requested by management whether in your own department or any other department in the resort.
Qualifications:
  • Have completed secondary school education
  • Exceptional communication and interpersonal skills.
  • Hospitality-related degree or diploma
  • Minimum of 1-2 years' experience as a waiter/waitress in a five-star hotel
  • Willingness to work during peak hours, including nights, weekends, and holidays.
  • Advanced levels of Business English
  • Proficiency in a second language such as Arabic.
  • Excellent food and beverage knowledge
  • The ability to work well under pressure
  • Excellent attention to detail
  • Previous experience in Middle East
  • Experienced in Fire and Life Safety Systems.
Benefits:
  • Opportunity to join a renowned hospitality brand
  • Employee benefit card offering discounted rates worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities.