Sales Team And Customer Service Specialist

2 days ago


Manama, Manama, Bahrain Sitaf Food Full time 30,000 - 60,000 per year

Company Description

Sitaf is a leading premium reseller of exceptional foods and ingredients in Saudi Arabia & BAHRAIN established in 1976 in KSA & 2025 in Bahrain. We specialize in sourcing the finest products that inspire creative menus and satisfy the most refined tastes. Committed to quality and innovation, we strive to meet clients' needs with tailor-made solutions. Our international and multicultural team brings in-depth product knowledge and passion, ensuring uncompromising excellence in foodservice and artisanal offerings. Based in Riyadh, we aim to deliver great value while supporting culinary excellence.

Role Description

This is a full-time, on-site role based in Bahrain, for a Sales Team and Customer Service Specialist. The role involves building strong relationships with clients, understanding their needs, and offering tailored product recommendations. Daily tasks include managing client communications, driving sales opportunities, and ensuring exceptional customer service standards are met. Additional responsibilities include handling inquiries, resolving issues efficiently, and collaborating with internal teams to deliver outstanding experiences to customers.

Qualifications

  • Proficiency in customer service and client relationship management
  • Sales skills, including lead generation, product promotion, and closing deals
  • Strong communication, negotiation, and interpersonal skills
  • Problem-solving abilities and a customer-focused mindset
  • Knowledge of the foodservice industry and enthusiasm for premium food products
  • Ability to work collaboratively with a multicultural team
  • Fluency in English; proficiency in Arabic is a plus
  • Proficiency in MS Office tools or CRM platforms


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