MS Core

Responsible to provide Core and Cloud domain expertise to Domain support and Automated Operations.Ericsson EPC Competence & experiencedDaily operation & maintenance of Ericsson Packet Core Network Elements.IPWorks (iDNS, eDNS, ENUM & AAA/Radius)Native SGSN-MMEvSGSNPCC-MM/cMMENative EPG (SGW+PGW)PCC-SMPCGSAPC/PCRFAMF/SMF/PCF (5G SA) would be coming in few monthsTroubleshoot and resolve faults, degradations, and network issues related to packet core nodes.Collaborate with RAN, transport, and IP teams for end-to-end service delivery.Configuration for EPC nodes based on customer requirement.Document network configurations, topologies, and change management records.Generate and analyze network KPIs, traffic statistics, and trend reports.Participate in network migration and modernization projects actively alongwith Project.Monitor and optimize Packet Core network performance and capacity.Perform software upgrades and patches for core network elements.Ensure compliance with network security and data privacy standardResponsible to provide Core and Cloud domain expertise to Automation & Analytics team for development of automation/analytics use cases. Develop & maintain solutions based on automation use case candidates.Investigation of the possible source of problems for the automation componentsResponsible to drive recovery processes. Improve the process by performing trend analysis to proactively detect possible failures. Develop, maintain & improve automated Service Delivery methodologiesResponsible to perform Assurance activities, including Change Introduction impact analysis, Business Requirement Impact Analysis, Support Complex Change Execution (per Functional Escalation), Change Fall Back Decision Support, Security Preventive Maintenance Definition & Coordination, KPI reporting design and definition, Event correlation and filtering definitionResponsible to support Incident Management activities, including complex incident resolution, perform critical Incident Management Support, initiate Problem Management, initiate 3rd Level Functional Escalation, perform Security Incident Management Support, interact with suppliers and partners during Incidents Interaction and request Field ServicesResponsible to support Customer Experience Management - Customer Experience analysis and resolutionResponsible to perform system administration, including responsibility to apply corrective and conditioning tasks (Execution or Coordination with the vendor), Database Maintenance, Support Server / Applications Interconnections, User Access management and user reconciliation.Responsible to perform Fulfilment activities, such as End2end Service Request, Perform Software Update/ Package FNI, Asset and Configuration Management Support, System & Application Patch Introduction, Incident/problem work around execution and removal.Drive Customer Experience use case configuration, testing & Validation. Report on SRF service KPIs, handle Standard Changes and Feature ImplementationResponsible to support Analytics & Automation by identifying potential candidates for automation, support the analytics and automation team in understanding automation requirements, Perform and accept developed use casesBuild ability to comprehend interfaces, protocols, and system parameters of other domains to diagnose interdomain issues. Interface with E2E Service Experts to act on domain findings from cross domain squad.Desired Candidate ProfileOur client is one of the leading providers of Information and Communication Technology (ICT) service providers is currently looking for experienced strong>MS Core & Cloud Specialist/strong>Location: Bahrainstrong>Purpose of the Role:/strong>The MS Core and Cloud Specialist Role is responsible for technology leadership, expertise & support extending through the full cycle of Create, Sustain & Evolve for its Core and Cloud domains (CS Core, PS Core, IMS, IP Core and Cloud). The Role is part of Managed Services deliveries, in line with Ericsson Operations Engine.