Account Manager

1 week ago

Manama, Manama, Bahrain Delivery Hero Full time 70,000 - 120,000 per year
Company Description

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high-performance culture through an engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi-great place to work award winner.

Job Description

Role Summary:

As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our key restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.

What's on your plate?

  • Manage and grow relationships with existing partners (restaurants and vendors) to ensure satisfaction and retention.
  • Identify growth opportunities for accounts and help partners optimize their menus, pricing, and promotions.
  • Act as a consultant by analyzing data and performance metrics to provide actionable insights.
  • Coordinate with internal teams (Marketing, Logistics, Operations) to support partner needs and resolve issues promptly.
  • Negotiate contracts and renewals to ensure mutual value and alignment with business goals.
  • Regularly conduct business reviews with partners to track performance and share growth strategies.
  • Ensure partner compliance with service-level agreements and operational standards. 

What did we order?

  • Bachelor's degree in Business, Marketing, or a related field.
  • 2+ years of experience in account management/sales, preferably in tech, F&B, or e-commerce.
  • Residency in or relocation to Bahrain is a must
  • Strong interpersonal and relationship-building skills.
  • Data-driven mindset with the ability to analyze performance and generate insights.
  • Excellent communication, negotiation, and presentation skills.
  • Self-starter with the ability to work independently in a fast-paced environment.

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