it support
4 days ago
About Company:
Capital School Bahrain is seeking a skilled and proactive IT Support/Coordinator to join our dedicated team. The ideal candidate will provide comprehensive technical support to staff, ensure smooth operation of the school's IT systems, and contribute to maintaining a secure and efficient digital environment.
Key Responsibilities:
- Domain Controller Management: Manage AD, DNS, DHCP, Group Policies, create user accounts, and reset passwords.
- File Server Support: Assist users with file access issues.
- Backup & Recovery: Monitor and confirm daily backup status, including Veeam backup completion.
- Network & Security: Report issues related to the FortiGate firewall, Support VLAN management, including identifying switch ports and connecting endpoints.
- Asset & Inventory Management: Tag, update, and maintain IT asset records.
- Printing & Projection Systems: Install, configure, and troubleshoot printers and projectors.
- CCTV & Audio Systems: Monitor CCTV feeds and assist staff; conduct daily checks on speakers and BGM systems.
- Wireless Network: Report and follow up on offline access points.
- Access Control Systems: Provide basic support for controllers, Register staff/students on biometric systems, Manage access cards, Test and verify access door functionality
- Microsoft 365 Support: Assist users with Outlook, Teams, and other Microsoft 365 applications.
- Learning & School Management Apps: Provide access and usage support for learning apps, iSAMS, PACT, and HRM systems.
- General Device Support: Diagnose and resolve issues with PCs, laptops, and mobile devices (MDM).
- Parent Coordination: Assist parents with access-related queries.
- Documentation & IT Contracts: Maintain asset logs, issue logs, and manage AMC, warranty, and license records.
- General IT Administration: Handle support tickets and provide day-to-day troubleshooting.
Qualifications & Skills:
- Diploma or degree in IT, Computer Science, or related field.
- Experience in IT support or system administration (school environment preferred).
- Strong troubleshooting and communication skills.
- Ability to multitask and manage priorities in a fast-paced environment.
How To Apply:
Send your updated CV, and related documents in to
Job Type: Full-time
Work Location: On the road
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