Assistant Manager
2 weeks ago
An Assistant Restaurant Manager oversees daily restaurant operations by supporting the manager in areas like staff supervision, customer service, inventory management, and financial record-keeping, while ensuring compliance with health and safety regulations and company policies to maintain high standards and achieve profitability. Key Responsibilities
- Staff Management: Recruit, train, and supervise restaurant staff, providing guidance, conducting performance evaluations, and resolving employee questions or concerns.
- Customer Service: Ensure a positive and exceptional dining experience by training staff on service techniques, managing customer complaints, and maintaining high service standards.
- Operations & Maintenance: Open and close the restaurant, ensure adherence to health, hygiene, and safety regulations, and oversee the smooth functioning of all dining areas and auxiliary services.
- Inventory & Procurement: Monitor inventory levels, conduct stock checks, and assist with ordering and managing supplies, equipment, and kitchenware to maintain profit margins.
- Financial Management: Handle cash transactions, manage financial processes, maintain accurate financial records, and assist with budgeting.
- Policy & Compliance: Implement and enforce restaurant policies and procedures, including employee conduct and operational guidelines, to ensure consistency and compliance.
Key Skills & Qualifications
- Experience: Prior experience in a supervisory or management role, preferably in the food and beverage industry.
- Leadership: Strong leadership skills, with an ability to motivate and develop staff.
- Communication: Excellent communication and interpersonal skills for interacting with guests and staff.
- Organizational Skills: Strong organizational and multitasking abilities to manage various daily tasks effectively.
- Problem-Solving: Ability to resolve customer issues and employee conflicts professionally and efficiently.
- Flexibility: Willingness to work evenings, weekends, and holidays as required by the restaurant's operational needs.
Job Type: Full-time
Expected Start Date: 21/09/2025
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