Social Media Executive

Additional Information

Job Number

Job CategorySales & Marketing

LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

This position reports to the Director of Public Relations & Marketing. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance the services of Sales & Marketing.

RESPONSIBILITIES

The primary responsibilities of the role include:

Marketing and Social Media

• Oversees and communicates via all company social media accounts management (multiple active accounts).
• Organizes, schedules and develops photoshoots and videoshoots.
• Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.
• Creates social media calendar for each account, schedules posting and ads.
• Coordinates social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals.
• Audits and analyses social media presences, including digital advertising costs and returns.
• Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.
• Works with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages.
• Monitoring users' engagement and communicates with audience as per needs, gives a feedback on posts.
• Maintaining a secure database of all login credentials.
• Preparing photoshoots, video shoots, by creating story boards, mood boards, supervising and executing content creation from the start of the project till the end.

Leadership

• Communication and organization with other departments in order to finish tasks.

Communication

• Ensure that all pertinent information is provided to influencers, guests, media, colleagues.
• Ensure that all communication with clients, guests and colleagues is complete, accurate, engaging and positive.
• Attend daily line-ups and communicate all challenges and successes with the rest of the team.
• Promptly, accurately and consistently report all guest incidents and how they were solved.
• Attend designated meetings.
• Prompt delivery of all tasks (social media calendar, content creation, organizing of photoshoots, different forms etc).

Other

• Perform all tasks as detailed in daily task list – works on different tasks related to marketing and communication when required.
• Hands on experience in photo editing and video editing (different applications and software programs)
• Maintain cleanliness and tidiness of work area of all times

• 2-4 years of experience in social media management or a related role.

• Participate in related project teams

• Monthly attendance record in accordance to hotel procedures

• The overall cleanliness of the sales office.

PROFILE

Experience

• Experience with content creation, social media strategy, and analytics (Microsoft office experience is a must).

Education

• College level
• Ability to maintain hotel's standards, policies and procedure

Required Skills

• Proven experience as a Social Media Executive or similar role.
• Strong writing and communication skills.
• Strong organizational and time-management skills.
• Excellent ability to manage multiple projects and prioritize them.
• Ability to write/shoot catchy content.
• English language a must, Arabic is a plus.

#LI-NS1

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.