IT Help Desk Specialist

5 days ago


Manama, Manama, Bahrain GFB Solutions Full time 20,000 - 30,000 per year

About the Role

Provide technical support and ensure smooth IT operations across desktops, servers, networks, and peripherals.

Key Responsibilities

  • L1/L2 support (desktops, laptops, printers, peripherals)
  • Administer Windows Servers, Active Directory, Exchange
  • Manage Microsoft 365 accounts/services
  • Perform updates, patching, and backups
  • Configure/support routers, switches, basic network services
  • Troubleshoot & maintain CCTV, access control, NVR/IP cameras
  • Monitor performance/logs and act proactively
  • Maintain endpoint protection/AV and general IT security
  • Coordinate with vendors (procurement, warranty, repairs)
  • Document issues, resolutions, and service records

Qualifications & Skills

  • Bachelors in CS/CE or related field
  • 2–4 years in IT support/helpdesk
  • Hands-on with AD, Exchange, M365, Windows Servers
  • Basic networking (routers, switches, DHCP, DNS)
  • Experience with CCTV/access control is a plus
  • Familiar with endpoint security and patching
  • Strong troubleshooting & communication
  • Certifications (Azure Admin, CompTIA, CCNA) are a plus

How to Apply

Send CV + certificates to 

with subject: 
IT Help Desk Specialist

.



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