Ground Operations Coordinator

2 days ago

Manama, Manama, Bahrain Delivery Point Logistic Services Full time 104,000 - 130,878 per year

We're excited to announce an opportunity for a Ground Operations Coordinator to join our Food Transportation team

Job Responsibilities:

  • Ensure drivers comply with agreed regulations and uphold operational standards.
  • Monitor key financial indicators, ensuring efficient handling of rider payments, pending dues.
  • Oversee and assist in managing rider vacations.
  • Work closely with the Fleet Performance Coordinator to enhance the Fill Rate and fleet efficiency.
  • Oversee daily performance tracking, including SLAs, Revenue per Delivery Unit (RDU), Churn Rate, and Fill Rate.
  • Ensure effective team communication, facilitating seamless collaboration across departments.
  • Monitor driver compliance, ensuring all regulations and protocols are met.
  • Conduct root cause analysis to identify operational challenges and propose solutions.
  • Implement training programs for drivers and ensure proper documentation of training records.
  • Manage the COD report, minimizing outstanding dues to maintain financial accuracy.
  • Prepare performance reports, presentations, and operational materials to support decision-making.
  • Apply updates and instructions from the clients, ensuring compliance.
  • Track and validate team performance, ensuring accuracy in completed tasks and service quality.

Languages: English, Bangla, Hindi/Urdu, and Arabic is essential

If you're a dedicated professional with a passion for logistics and operational excellence, we'd love to hear from you.

Job Type: Full-time

Pay: BD BD per month

Job Type: Full-time

Application Question(s):

  • Proficiency in all languages English, Hindi/Urdu, Bangla, Arabic (preferred)

Experience:

  • Fleet supervision: 2 years (Preferred)

Job Type: Full-time

Pay: BD BD per month

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