
Ground Operations Coordinator
1 week ago
We're excited to announce an opportunity for a Ground Operations Coordinator to join our Food Transportation team
Job Responsibilities:
- Ensure drivers comply with agreed regulations and uphold operational standards.
- Monitor key financial indicators, ensuring efficient handling of rider payments, pending dues.
- Oversee and assist in managing rider vacations.
- Work closely with the Fleet Performance Coordinator to enhance the Fill Rate and fleet efficiency.
- Oversee daily performance tracking, including SLAs, Revenue per Delivery Unit (RDU), Churn Rate, and Fill Rate.
- Ensure effective team communication, facilitating seamless collaboration across departments.
- Monitor driver compliance, ensuring all regulations and protocols are met.
- Conduct root cause analysis to identify operational challenges and propose solutions.
- Implement training programs for drivers and ensure proper documentation of training records.
- Manage the COD report, minimizing outstanding dues to maintain financial accuracy.
- Prepare performance reports, presentations, and operational materials to support decision-making.
- Apply updates and instructions from the clients, ensuring compliance.
- Track and validate team performance, ensuring accuracy in completed tasks and service quality.
Languages: English, Bangla, Hindi/Urdu, and Arabic is essential
If you're a dedicated professional with a passion for logistics and operational excellence, we'd love to hear from you.
Job Type: Full-time
Pay: BD BD per month
Job Type: Full-time
Application Question(s):
- Proficiency in all languages English, Hindi/Urdu, Bangla, Arabic (preferred)
Experience:
- Fleet supervision: 2 years (Preferred)
Job Type: Full-time
Pay: BD BD per month
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