Head of Local Shops

Company Description

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.

Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.

Job Description

We are looking for a Head of Local Shops to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

As the Head of Local Shops, you will be responsible for the success of talabat in your country, create work-

class experience for customers, defining the operating procedures and KPIs.

• Strategy: Your mission will be to define strategic priorities, develop roadmaps, and make financial

decisions

• Execution: You will participate in the development of the commercial strategy, operations and growth

of the vertical

• Process Optimization and Management: You will have the opportunity to create and improve

processes, for example managing partnerships to contribute to growth.

• You will work in close collaboration with the regional NFV, product, operations and marketing teams to

implement new products and processes.

• Reconcile locals' needs and technical capabilities to optimize our business performance
• Lead cross-functional team alignment to make our internal and external operations more efficient and

scalable

• You will own the definition of KPIs and sales targets and drive operations to meet goals
• Constantly monitor fulfillment processes and recommend improvements to increase productivity and

drive total revenue

• Understand the needs of stakeholders with competing priorities, while delivering solutions that satisfy

both mutually

• Set a clear mission for your team and deploy strategies focused to meet these goals.
• Taking the company's vision and interpreting this to the local market, ensuring we're constantly

evolving, innovating, and prioritizing the right projects to meet business needs.

• Collaborating with the product, regional departments – working with all the supporting departments to

ensure your market has their needs catered for, and are coordinated with upcoming changes to

product, processes, and strategy.

Qualifications

• You have at least 7 years of experience in relevant role
• You have significant experience in management and project management and you know how to define

a strategy at a local level

• You feel comfortable in a rapidly changing environment.
• You are able to make decisions with through analysis
• You are able to move quickly from long-term thinking to immediate action.
• You are very adaptable to change and have the ability to execute quickly.
• You have excellent interpersonal skills and are able to collaborate with a variety of interlocutors, both

internal and external

• You work in full autonomy and also collaborate with stakeholders, you are curious and eager to learn

more about all aspects of Talabat and its industry to acquire skills and knowledge very quickly and

become a field expert.