Rooms Division Manager
2 weeks ago
Company Description
Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located worldwide. Since 2000, sustainable travelers have enjoyed eco-tourism, safaris, and adventure travel with Mantis. Rooted in conservation, Mantis pursues sustainable practices and develops tourism products respectful of the environment and local communities. Whether small and intimate or vast and complex—on a sweeping African plain, beachside escape, or bustling city—each property offers guests a unique experience. All are connected by a shared commitment to be extraordinary and rare in a world of mass-produced sameness.
Job Description
Rooms Division Manager
The Rooms Division Manager at Hawar Resort by Mantis oversees all aspects of the Rooms Division, including Front Office, Housekeeping, and Guest Services. The role ensures high standards of service and quality are maintained consistently. The manager leads and inspires the team, ensuring efficient operations, an exceptional guest experience, and achievement of financial targets.
What Is In It For You
- Participate in conservation efforts and wildlife preservation.
- Enjoy exclusive rewards for sustainable adventures.
- Celebrate local culture and heritage within a vibrant community.
- Advance your career through global development opportunities.
- Drive positive social change via impactful initiatives.
- Work with a passionate, innovative team.
Key Responsibilities
- Leadership and Team Management:
- Lead and develop the Rooms Division team, fostering excellence and collaboration.
- Recruit, train, and evaluate staff performance, implementing development plans.
- Operational Excellence:
- Manage daily operations of Front Office, Housekeeping, and Guest Services.
- Implement standard procedures to ensure service consistency and quality.
- Coordinate room inventory and reservations to maximize occupancy and revenue.
- Guest Experience Management:
- Ensure guest satisfaction by promptly addressing inquiries and complaints.
- Monitor feedback and implement service improvements.
- Collaborate across departments to enhance the overall guest experience.
- Financial Performance:
- Manage the budget, focusing on cost control and profitability.
- Analyze financial data to identify growth and efficiency opportunities.
- Apply revenue management strategies to optimize room revenue.
- Quality Assurance and Compliance:
- Ensure adherence to health, safety, and security standards.
- Conduct inspections to maintain cleanliness and maintenance standards.
- Develop quality assurance programs to uphold brand standards and guest satisfaction.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or related field.
- Minimum of 5 years of experience in a similar role, preferably in a luxury resort or hotel.
- Strong leadership, management, and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Proficiency in hotel management software and Microsoft Office.
- Flexibility to work evenings, weekends, and holidays.
Additional Information
Diversity & Inclusion: We are committed to attracting, recruiting, and promoting diverse talent.
Why work for Accor? We support your growth and learning, making work meaningful and allowing you to explore limitless possibilities within our brands. Join us to write your story in hospitality: https://careers.accor.com/
About Mantis Collection: Founded in 2000 by conservationist Adrian Gardiner, Mantis is a boutique hospitality group focused on eco-tourism, primarily in Africa and the Middle East. From restoring degraded farmland to developing sustainable tourism properties, Mantis is dedicated to conservation and community respect. Our properties offer guests curated luxury experiences rooted in the essence of each location.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLES
#J-18808-Ljbffr-
Division Head
2 weeks ago
Amwaj Islands, Bahrain beBee Careers Full timeJob OverviewWe are looking for a highly skilled Rooms Division Manager to drive exceptional service and quality throughout our Rooms Division operations.Main Objectives:Leadership and Development:Lead and develop a high-performing team, focused on delivering exceptional results.Identify and address performance gaps, driving continuous improvement.Service...
-
Room Division Lead
22 hours ago
Amwaj Islands, Bahrain beBee Careers Full timeVIP Guest Experience Specialist\As a Rooms Division Manager, you will be instrumental in delivering unparalleled guest experiences by leading and inspiring a high-performing team. Your expertise in hotel operations, combined with exceptional communication and problem-solving skills, will drive success in this critical role.\
-
Division Operations Manager
6 days ago
Amwaj Islands, Bahrain beBee Careers Full timeUnlock Your Potential as a Rooms Division ManagerAbout the RoleThis is an exciting opportunity to join our team as a Rooms Division Manager, where you will be responsible for overseeing all aspects of the Rooms Division. This includes Front Office, Housekeeping, and Guest Services.
-
Room Operations Manager
2 weeks ago
Amwaj Islands, Bahrain beBee Careers Full timeJob DescriptionThe Rooms Division Manager oversees all aspects of the Rooms Division, ensuring high standards of service and quality are maintained consistently.Key Responsibilities:Leadership and Team Management:Lead and develop the team, fostering excellence and collaboration.Recruit, train, and evaluate staff performance, implementing development...
-
VIP Guest Experience Specialist
1 day ago
Amwaj Islands, Bahrain beBee Careers Full timeRoom Division Lead\The Rooms Division Manager plays a pivotal role in overseeing all aspects of the Rooms Division, encompassing Front Office, Housekeeping, and Guest Services. This position demands exceptional leadership skills to ensure seamless operations while fostering an environment that promotes continuous improvement and exceptional guest...
-
Hospitality Operations Manager
1 day ago
Amwaj Islands, Bahrain beBee Careers Full timeHospitality Operations Manager\This key role is responsible for managing the Rooms Division team, driving operational excellence, and ensuring a world-class guest experience. The ideal candidate will possess outstanding leadership and management skills, with a proven track record of delivering results in a fast-paced hospitality environment.\
-
Sustainable Operations Manager
6 days ago
Amwaj Islands, Bahrain beBee Careers Full timeSustainable Operations ManagerAs a key member of our resort team, you will be responsible for overseeing the Rooms Division, ensuring high standards of service and quality are maintained consistently. This role involves leading and inspiring the team to achieve efficient operations, an exceptional guest experience, and financial targets.
-
Guest Experience Excellence Manager
5 days ago
Amwaj Islands, Bahrain beBee Careers Full timeGuest Experience Excellence ManagerWe are seeking a dedicated and experienced professional to manage all aspects of the Rooms Division, including Front Office, Housekeeping, and Guest Services. The successful candidate will ensure that guests have an exceptional experience through prompt attention to inquiries and complaints, and by collaborating across...
-
Resort Operations Director
6 days ago
Amwaj Islands, Bahrain beBee Careers Full timeResort Operations DirectorThis is an exciting opportunity to lead and develop the Rooms Division team, fostering excellence and collaboration in a fast-paced resort environment. The ideal candidate will have strong leadership and management skills, with a proven track record of achieving operational excellence and delivering exceptional results.
-
Hotel Service Director
2 weeks ago
Amwaj Islands, Bahrain beBee Careers Full timeJob SummaryWe are seeking an exceptional Rooms Division Manager to oversee our Rooms Division operations, ensuring exceptional service and quality for our guests.Main Responsibilities:Team Leadership:Develop and lead a high-performing team, focusing on excellence and collaboration.Recruit, train, and evaluate staff to drive performance improvement.Service...