Senior Lead

3 weeks ago

Manama, Manama, Bahrain Arab Banking Corporation Full time

The New Core Centre of Excellence Lead will be responsible for managing the strategic, governance, and technical aspects of the New Core (i.e., Temenos) and its ecosystem within the Bank. This role will manage the end-to-end delivery, optimization, integration, and ongoing evolution of the Temenos platform, ensuring alignment with technology standards, business requirements, regulatory requirements, and best practices.

The role will also be responsible for controlling and coordinating changes/upgrades on Temenos and its ecosystem. The job holder will work closely with the GCITO, Heads of IT, the new core project team, and other stakeholders to support the wider technology strategy and the respective needs of the business and support functions. Additionally, the role involves setting up and developing the New Core Centre of Excellence team to enable the Bank to implement a collaborative Temenos management program involving both business and IT staff. The role will also manage relationships with Temenos and third-party vendors responsible for the platform's cloud infrastructure and changes, ensuring optimal use of resources and compliance with SLAs.

Responsibilities, Accountabilities, and Deliverables:

  1. Strategic Oversight:
  • Lead strategic planning and execution for the Temenos ecosystem, ensuring alignment with the Bank's overall technology and business strategy.
  • Collaborate with IT leadership to ensure functionalities meet evolving business needs and integrate smoothly with the IT ecosystem.
  • Develop annual strategic plans for platform maintenance, upgrades, and new implementations.
Governance and Compliance:
  • Maintain a framework for system usage, configuration, and customization best practices.
  • Ensure compliance with IT architecture and security standards, including cybersecurity regulations.
Technical Leadership:
  • Oversee architecture, development, and integration activities related to Temenos.
  • Support troubleshooting, system enhancements, and incident resolution.
  • Ensure accurate integration of Temenos Data Hub across systems.
Vendor Management:
  • Act as primary contact for third-party vendors managing the platform.
  • Monitor SLAs and KPIs, manage vendor hours, and coordinate vendor steering committees.
Collaboration and Stakeholder Management:
  • Work with Data Protection Officers and Security teams to ensure data privacy and security.
  • Establish architecture standards and support data-driven initiatives.
  • Coordinate with IT Delivery, PMO, and Service Management for change planning and implementation.
Leadership and People Management:
  • Lead and develop the CoE team, fostering a culture of diversity, inclusion, and excellence.
  • Set objectives, monitor performance, and support team growth.
  • Collaborate with HR for recruitment and onboarding.

Job Requirements:

  • Proven experience in large-scale system implementations, upgrades, and migrations in banking.
  • Extensive experience with Temenos core banking platforms (T24, Infinity, TDH).
  • Strong understanding of banking operations and cloud infrastructure management.
  • Vendor management expertise, including SLAs and contractual obligations.
  • Experience with ITSM frameworks like ITIL.

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