IT Support Specialist

4 days ago

Manama, Manama, Bahrain VGA Holdings Full time

We are seeking a highly motivated and skilled IT Support Specialist to join our team. The ideal candidate will be a well-rounded professional with extensive knowledge of IT infrastructure, systems, and applications. This role is crucial for ensuring the smooth operation of our technology landscape by providing comprehensive support across various platforms.

Responsibilities:

  • Networking: Perform maintenance and troubleshooting of network infrastructure, including routers, switches, and firewalls. Diagnose and resolve issues related to connectivity, performance, and security.
  • Operating Systems: Configure, maintain, and troubleshoot endpoints running on Windows, Mac, and Linux operating systems. Manage user accounts, software installations, and system updates.
  • Cloud Services: Provision, maintain, and troubleshoot resources within AWS (Amazon Web Services). Monitor and manage cloud-based services to ensure optimal performance and cost-efficiency.
  • Business Applications: Administer and support Google Workspace for Business, including user provisioning, security settings, and troubleshooting for applications like Gmail, Drive, and Meet.
  • Wireless Systems: Manage and troubleshoot our Wi-Fi network, with a strong preference for candidates experienced with Ubiquiti systems.
  • Hardware: Conduct maintenance and troubleshooting for PC, Mac, and Linux hardware, including diagnostics, repairs, and component replacements.
  • Websites: Handle the configuration, maintenance, and troubleshooting of company websites, with a focus on WordPress.
  • Security & Surveillance: Configure, maintain, and troubleshoot IP cameras, preferably with knowledge of Hikvision equipment.
  • Telephony: Provide maintenance and troubleshooting for our IP PBX system, with a preference for experience on Grandstream equipment.

Qualifications:

  • Proven experience in a similar IT support or system administration role.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills, with the ability to explain technical issues to non-technical staff.
  • Relevant certifications (e.g., CompTIA, AWS, Cisco) are a plus.
  • A solid understanding of IT best practices and security principles.

Must be able to join immediately*

To apply:

Email:

Whatsapp msg only:

Job Type: Full-time


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