IT Support Engineer

1 week ago

Manama, Manama, Bahrain Veuz Concepts Full time 8,000 - 12,000 per year

Role Overview:

We're looking for an IT Support Specialist who can handle day-to-day IT challenges while also proactively protecting our systems from security threats. The ideal candidate will have a solid foundation in both desktop management and basic cybersecurity principles, with 1-3 years of hands-on experience. This role involves a mix of on-site support at our office, client visits, and remote assistance.

What You'll Do:

Provide Technical Support:
Serve as the primary point of contact for all IT issues, including hardware, software, and network troubleshooting. You'll provide support via in-person visits, remote sessions, and on-call assistance.

Handle Client & User Support:
You will support both our internal staff and external clients, providing prompt and professional IT solutions through client site visits and remote support.

Manage Desktops and Endpoints
: Install, configure, and maintain computers, software, and other devices. Ensure all systems are running smoothly and are up-to-date.

What We're Looking For:

  • 1 to 3 years of hands-on experience in an IT support or help desk role.
  • Strong knowledge of desktop management on both Windows and macOS.
  • A solid grasp of IT fundamentals and a willingness to learn new technologies.
  • Experience with client support, including remote and on-site visits.
  • Excellent communication skills and a friendly, problem-solving attitude.
  • Must be based in Bahrain.

It would be a great advantage if you also have knowledge in:

  • Firewall Configuration & Management:
    The ability to configure, monitor, and maintain network firewalls to protect against unauthorised access and malicious traffic.
  • Security Monitoring & Incident Response:
    Experience with security tools (like SIEM or IDS/IPS) to detect and analyse security events, as well as investigate and respond to alerts.
  • Vulnerability Management:
    The capacity to conduct basic vulnerability assessments to identify and help remediate weaknesses in our systems.
  • Documentation & Reporting:
    The skill to maintain detailed documentation of security procedures and prepare reports for management.

To Apply:

Please read all responsibilities carefully and send your CV to

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