IT Data Center Operations Supervisor
6 days ago
Responsibilities:
• Performs all operations activities on the FLEXCUBE and MUREX systems including:
- EOD, BOD, file transfers, report printing, job execution & monitoring, backup execution & monitoring, etc.
- Shift Scheduling
- L1 support for backend Unix systems
- L1 support on related applications
- Participation in DR drills
- System monitoring using tools like HP OpenView, BMC Patrol (optional)
- Job Scheduler monitoring using tools like Control M (optional)
- Change Control execution
- Daily reporting, dashboard updates
- Generate innovative approaches and solutions to recurring tasks or problems.
- Provide coaching and guidance to team members.
- Maintain up-to-date documentation of operating processes and procedures
- Rotate with team members for on-call support schedule.
- Participate in internal/external audits
Education & Certifications:
• Bachelor's degree/diploma in Computer Science, Management Information Systems supplemented with one or more courses in current technology.
• Formal basic training in Unix systems
• Formal training in the operations of FLEXCUBE, MUREX applications
Experience:
• Good (3+ years) and current experience as an operations supervisor in a medium to large banking/financial organization, using FLEXCUBE as their Core banking system and/or MUREX as their Treasury system.
• Basic Unix skill sets
• 1+ years of current L1 system admin. UNIX skills. Exposure to Solaris/AIX OS operations/administration
Skills:
• Demonstrated knowledge of FLEXCUBE, MUREX products.
• Demonstrated knowledge of IT Operations related processes and procedures including audits, DR exercises
• General operator/admin L1 skills on UNIX (AIX, Solaris)
• General awareness of IT Infrastructure technologies, topologies and protocols including servers, storage, backup, networks, etc.
• Familiar with Job Scheduling concepts
• Exposure to operations of backup software like Legato is desired
• Exposure to monitoring systems like BMC patrol, HP Open View is desired
• Exposure to enterprise job scheduling software is desired
• Highly developed verbal and written communications skills.
• Highly motivated with the ability to work/lead effectively in a team
• Highly flexible and adaptable
About The Company:
Rhine Resources is a one-stop professional service provider specializing in:
- Human Asset Recruitment, Talent Acquisition & Recruitment Process Outsourcing
- Information Technology Services & Staff Augmentation
- Facilities Managed Services
- Event Management
Operations cover: Middle East, Asia, and North Africa
Team: HR, IT & Finance professionals' expertise with over 25 years of successful career & business experience across the Middle East.
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