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Data Center Operations Manager

1 week ago

Manama, Manama, Bahrain Rhine Resources Full time
About the Role:
We are seeking an experienced IT Data Center Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our FLEXCUBE and MUREX systems.

Key Responsibilities:
  • EOD, BOD, file transfers, report printing, job execution & monitoring, backup execution & monitoring, etc.
  • Shift Scheduling
  • L1 support for backend Unix systems
  • L1 support on related applications
  • Participation in DR drills
  • System monitoring using tools like HP OpenView, BMC Patrol (optional)
  • Job Scheduler monitoring using tools like Control M (optional)
  • Change Control execution
  • Daily reporting, dashboard updates
  • Generate innovative approaches and solutions to recurring tasks or problems.
  • Provide coaching and guidance to team members.
  • Maintain up-to-date documentation of operating processes and procedures
  • Rotate with team members for on-call support schedule.


Requirements:
To be successful in this role, you will need:
  • Good experience as an operations supervisor in a medium to large banking/financial organization, using FLEXCUBE as their Core banking system and/or MUREX as their Treasury system.
  • Bachelor's degree/diploma in Computer Science, Management Information Systems supplemented with one or more courses in current technology.
  • Formal basic training in Unix systems.
  • Formal training in the operations of FLEXCUBE, MUREX applications.
  • Demonstrated knowledge of FLEXCUBE, MUREX products.
  • Demonstrated knowledge of IT Operations related processes and procedures including audits, DR exercises.
  • General operator/admin L1 skills on UNIX (AIX, Solaris).
  • General awareness of IT Infrastructure technologies, topologies and protocols including servers, storage, backup, networks, etc.
  • Familiar with Job Scheduling concepts.
  • Exposure to operations of backup software like Legato is desired.
  • Exposure to monitoring systems like BMC patrol, HP Open View is desired.
  • Exposure to enterprise job scheduling software is desired.