Contact Center Performance Manager

About RESOWe're a dynamic organization passionate about empowering individuals to make healthy choices through innovative solutions.Job RequirementsTo succeed in this role, you'll need to possess excellent communication and interpersonal skills, with the ability to empathize with clients and provide tailored support.Key SkillsExceptional verbal and written...

About the RoleWe are seeking an experienced IT Operations Manager to oversee the day-to-day operations of our data centers. The successful candidate will have a proven track record in managing high availability data center environments and a strong understanding of data center infrastructure technologies.Key ResponsibilitiesDevelop and implement policies and...

Data Direct Bahrain Solutions W. L. L, Bahrain Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent availability, and Interval Compliance adherence Set up and manage real-time alerts for deviations from established performance thresholds. Respond promptly to these alerts to mitigate any potential issues Allocate...

Data Direct Bahrain Solutions W.L.L, Bahrain Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent availability, and Interval Compliance adherenceSet up and manage real-time alerts for deviations from established performance thresholds. Respond promptly to these alerts to mitigate any potential issuesAllocate...

Customer Care SpecialistAbout Our OrganizationWe aim to revolutionize the way people access healthy food options.Job OverviewThis role requires building strong relationships with customers, addressing their queries, and collaborating with different teams to deliver exceptional results.ResponsibilitiesProvide timely and effective solutions to customer...

About Us">Data Direct Bahrain Solutions W.L.L is a leading provider of innovative solutions in the customer service industry.">Job Overview">We are seeking a highly skilled Real Time Management Specialist to join our team. As a key member of our contact center operations, you will be responsible for ensuring optimal performance and efficiency in real-time...

Job OverviewNexcel Computer Solutions seeks a highly skilled and experienced Data Center Operator to join our team. As a key member of our infrastructure operations group, you will be responsible for the daily operation and maintenance of our data center facilities.SkillsetBachelor's degree in computer science or equivalent requiredMinimum three years of...

Contact Center Performance Management">This role involves analyzing real-time contact center metrics to identify trends, anomalies, and areas for improvement, and providing recommendations to enhance operational efficiency. You will also collaborate with contact center supervisors and managers to develop and implement process...

Contact Center Operations">The contact center is the heart of our customer service operations, handling thousands of interactions every day. As a Real Time Management Specialist, you will play a critical role in ensuring the smooth operation of the contact center, analyzing data in real-time to identify trends and areas for...

Job OverviewData Direct Bahrain Solutions W.L.L seeks a skilled Real Time Operations Manager to oversee the efficient management of our contact center operations.About the RoleThe Real Time Operations Manager will be responsible for monitoring and analyzing real-time contact center metrics, including call volumes, chat volumes, agent availability, and...

VAM Systems is a Business Consulting, IT Solutions and Services company. As a Data Center Operator, you will play a crucial role in ensuring the smooth operation of our data center facilities.Key ResponsibilitiesSome of your key responsibilities include:Maintaining high-quality and professional standards in the data center environmentMonitoring and...

Job OverviewVAM Systems is a leading provider of IT services and consulting, seeking an experienced Data Center Operator to join our team in Bahrain. As a key member of our IT operations team, you will be responsible for ensuring the smooth functioning of our data center infrastructure.About the RoleThis is an exciting opportunity for a motivated and...

Main Tasks:Operate and maintain the On-Premises and co-located data center and related facilities.Keep track of all Company Data Center facilities, assets, equipment, installations, access control systems, fire suppression systems, etc.Implement and execute the necessary Data Center facility development, maintenance, support, and operation.Continuously...

Call Center AgentCustomer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a...

Job DescriptionWe are seeking a Mission Critical Data Center Technician to join our team. This role requires a high level of expertise in installing, configuring, and troubleshooting data center infrastructure technologies.ResponsibilitiesInstall, configure, and troubleshoot data center infrastructure technologies, including servers, storage systems,...

Company Description Job Description VAM Systems is currently looking for Data Center Operator for our Bahrain operations with the following skillsets and terms & conditions: Qualifications And Experience Essential (Minimum)University Degree in IT from a recognized university or institution Desirable (Optional)IT certification A minimum 1 year of work...

VAM Systems is a business consulting and IT solutions company.We are currently looking for a highly skilled Data Center Operator to join our team in Bahrain, with the following essential qualifications:Job DescriptionTo support Data Center operations (24x7 on shift basis) and maintain high-quality and professional standards.ResponsibilitiesMonitor, control,...

Company Description Job Description VAM Systems is currently looking for Data Center Operator for our Bahrain operations with the following skillsets and terms & conditions: Qualifications And Experience Essential (Minimum)University Degree in IT from a recognized university or institution Desirable (Optional)IT certification A minimum 1 year of work...

GF1625 - PERFORMANCE MANAGEMENT & SUCCESSION PLANNING CONTROLLERCompany: Gulf Air Group Division: Human Resources Location: Department: Human Resources Closing Date: 03-Apr-2025 MAIN OBJECTIVETo handle the Organizational Development Performance Management & Succession Planning initiatives that provide Gulf Air Group employees and its subsidiaries with the...

PERFORMANCE MANAGEMENT & SUCCESSION PLANNING CONTROLLERMAIN OBJECTIVETo handle the Organizational Development Performance Management & Succession Planning initiatives that provides Gulf Air Group employees and its subsidiaries with the necessary tools and methods to ensure that individual goals and corporate objectives are met. MAIN DUTIESPerformance...