Restaurant Manager

5 days ago


Manama, Manama, Bahrain Kitopi Full time

Direct message the job poster from Kitopi

Manager HR & Admin | Talent Acquisition | Compensation & Benefits | Policy & Procedures | Training and Development

About the job

The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.

Responsibilities:

Staff Management:

  • Manage and coordinate the activities of the restaurant staff, including servers, cooks, dishwashers, and host/hostesses.
  • Assist in training, scheduling, and providing ongoing development and support for staff members.
  • Motivate employees to perform at their best and ensure a positive and collaborative working environment.

Customer Service:

  • Address guest complaints or concerns in a professional and timely manner.
  • Ensure all guests have a pleasant dining experience by maintaining high standards of service.
  • Monitor the quality of service and make improvements as necessary to maintain customer satisfaction.

Operational Oversight:

  • Overseeing daily operations, including food preparation, service, and cleanliness.
  • Ensure that all restaurant operations comply with safety, health, and sanitation regulations.
  • Monitor inventory and manage stock levels of food, beverages, and supplies.
  • Handle ordering supplies and manage vendor relationships.
  • Manage the budgets, reducing costs, and maximizing revenue.
  • Help with preparing financial reports and tracking restaurant performance.

Skills & Qualifications:

  • Previous experience in restaurant management or a similar role preferred.
  • Strong leadership and interpersonal skills to manage staff and interact with customers.
  • Knowledge of restaurant operations, food safety standards, and financial management.
  • Ability to handle high-pressure situations and resolve problems efficiently.
  • Excellent communication skills in English and Arabic is a must.
  • A passion for customer service and the restaurant industry.
Seniority level

Executive

Employment type

Full-time

Job function

Customer Service, Administrative, and General Business

Industries

Food & Beverages, Restaurants, and Food and Beverage Retail

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