Restaurant Manager
5 days ago
Direct message the job poster from Kitopi
Manager HR & Admin | Talent Acquisition | Compensation & Benefits | Policy & Procedures | Training and DevelopmentAbout the job
The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.
Responsibilities:
Staff Management:
- Manage and coordinate the activities of the restaurant staff, including servers, cooks, dishwashers, and host/hostesses.
- Assist in training, scheduling, and providing ongoing development and support for staff members.
- Motivate employees to perform at their best and ensure a positive and collaborative working environment.
Customer Service:
- Address guest complaints or concerns in a professional and timely manner.
- Ensure all guests have a pleasant dining experience by maintaining high standards of service.
- Monitor the quality of service and make improvements as necessary to maintain customer satisfaction.
Operational Oversight:
- Overseeing daily operations, including food preparation, service, and cleanliness.
- Ensure that all restaurant operations comply with safety, health, and sanitation regulations.
- Monitor inventory and manage stock levels of food, beverages, and supplies.
- Handle ordering supplies and manage vendor relationships.
- Manage the budgets, reducing costs, and maximizing revenue.
- Help with preparing financial reports and tracking restaurant performance.
Skills & Qualifications:
- Previous experience in restaurant management or a similar role preferred.
- Strong leadership and interpersonal skills to manage staff and interact with customers.
- Knowledge of restaurant operations, food safety standards, and financial management.
- Ability to handle high-pressure situations and resolve problems efficiently.
- Excellent communication skills in English and Arabic is a must.
- A passion for customer service and the restaurant industry.
Executive
Employment typeFull-time
Job functionCustomer Service, Administrative, and General Business
IndustriesFood & Beverages, Restaurants, and Food and Beverage Retail
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