ZAIN1475 - Sr. Manager, Digital Strategy & Performance

5 days ago

Manama, Manama, Bahrain RESO Full time
About The Role

The Sr. Manager, Digital Strategy & Performance is responsible for leading the development and execution of digital strategies to enhance business performance and drive growth. This role involves leveraging data-driven insights to optimize digital channels, improve user experiences, and ensure alignment with overall business objectives. The Sr. Manager will monitor key performance indicators (KPIs), analyze digital performance metrics, and provide actionable recommendations to enhance the impact of digital initiatives. The ideal candidate brings extensive expertise in managing digital ecosystems, implementing performance optimization strategies, and contributing to business transformation through innovative digital solutions.

Main Responsibilities & Duties

Digital Strategy & Transformation
  • Develop and implement a comprehensive digital strategy focused on modernizing telecom services, introducing digital-first customer experiences, and creating new revenue channels through digital products.
  • Identify emerging digital trends (e.g., AI, ML, blockchain) that can be leveraged to optimize operations, reduce costs, and create competitive advantages.
  • Assess and elevate the organization's digital maturity by identifying gaps, setting benchmarks, and developing a roadmap for achieving digital excellence.
Performance Analysis & Reporting
  • Monitor and analyze the performance of digital marketing channels, including paid media, SEO, social media, email marketing, and website traffic.
  • Develop comprehensive dashboards and performance reports to track KPIs, ROI, and the effectiveness of digital marketing strategies.
Digital Campaign Optimization
  • Identify trends, anomalies, and opportunities to optimize campaigns and maximize marketing ROI.
  • Recommend strategies for improving customer engagement, lead generation, and conversion rates across digital platforms.
  • Implement A/B testing and multivariate testing to validate hypotheses and refine targeting strategies.
Digital Experience Enhancement
  • Leverage insights to refine digital touchpoints and enhance the overall digital experience across web, mobile, and other digital properties.
  • Ensure a seamless and engaging user journey, working closely with UX/UI teams to help optimize landing pages, content placement, and design elements.
  • Use customer behavior data and journey mapping to uncover pain points and opportunities for improving digital interactions.
Insights & Strategic Recommendations
  • Translate complex data sets into actionable insights and recommendations for marketing and business teams.
  • Use data to uncover customer behavior trends, preferences, and pain points to support user experience (UX) optimization.
  • Advise on budget allocation and digital investment based on performance insights.
Collaboration & Stakeholder Management
  • Partner with marketing, product, and data teams to align on KPIs, objectives, and performance measurement frameworks.
  • Work closely with digital marketing teams to guide strategy based on insights, ensuring continuous improvement and alignment with business goals.
  • Lead performance reviews and optimization workshops with internal teams and external parties.
Data Management & Tool Utilization
  • Manage data sources and integrate analytics and business intelligence tools in coordination with the BI team.
  • Utilize customer engagement platforms for campaign orchestration, execution, and measurement.
  • Work with mobile measurement solutions for attribution tracking and evaluating mobile performance.
  • Integrate workflow automation tools to streamline processes and ensure seamless data connectivity across platforms.
  • Leverage application performance monitoring solutions to track platform performance, identify bottlenecks, and optimize the technical performance of web and mobile applications.
  • Oversee data collection processes and ensure the accuracy and integrity of tracking and reporting across all digital assets.
  • Stay updated on industry trends and adopt emerging tools to enhance performance measurement and generate actionable insights.
Skills and Knowledge
  • Analytical mindset with a data-driven approach to problem-solving.
  • Strong understanding of digital channels and customer experience management.
  • Ability to manage large datasets and extract actionable business insights.
  • Expertise in creating visualizations, dashboards, and performance reports.
  • Comprehensive knowledge of digital marketing strategies, tools, and industry best practices.
  • Proficiency with analytics platforms and tools such as business intelligence software, customer engagement platforms, and application performance monitoring solutions.
  • Excellent communication and presentation skills, with the ability to translate complex, data-driven insights into actionable recommendations for non-technical stakeholders.
Education and Experience
  • Bachelor's degree in Marketing, Business, Data Science, or a related field / Experience.
  • 10 - 15 years of experience in digital marketing analytics, digital channel.
  • Proven track record in managing multi-channel digital campaigns and optimizing digital experiences to enhance customer engagement.
About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
  • Resume/CV
  • Passport-size photograph
  • Highest Education Qualification
#J-18808-Ljbffr

  • Sr. manager, digital strategy

    2 weeks ago

    Manama, Manama, Bahrain Zain Bahrain Full time

    Operation Division Strategy & Business Development Location Closing Date24-Feb-2025 About Zain Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here:...

  • Digital Strategy Lead

    3 days ago

    Manama, Manama, Bahrain Zain Bahrain Full time

    The Sr. Manager, Digital Strategy & Performance role at Zain Bahrain presents a unique opportunity to drive business growth through data-driven insights and innovative digital solutions.This position involves leading the development and execution of comprehensive digital strategies to optimize digital channels, improve user experiences, and enhance overall...

  • Digital Transformation Lead

    3 days ago

    Manama, Manama, Bahrain RESO Full time

    About RESOThe Sr. Manager, Digital Strategy & Performance is responsible for leading the development and execution of digital strategies to enhance business performance and drive growth.Main Responsibilities & DutiesDevelop and implement a comprehensive digital strategy focused on modernizing telecom services, introducing digital-first customer experiences,...

  • Digital Transformation Strategist

    5 days ago

    Manama, Manama, Bahrain RESO Full time

    About RESOAt RESO, we're shaping the future of digital experiences.Job OverviewThe Sr. Manager, Digital Strategy & Performance is a crucial role that drives business growth through innovative digital solutions.Main ResponsibilitiesLeverage data insights to optimize digital channels and improve user experiences.Develop comprehensive digital strategies focused...

  • Ecommerce Strategy Manager

    5 days ago

    Manama, Manama, Bahrain RESO Full time

    We seek an Ecommerce Strategy Manager to develop and implement effective digital marketing strategies that drive business growth and improve website performance.The ideal candidate will have a strong understanding of UX, web design, and customer flow, as well as experience with traffic analysis, reporting tools, and optimization.Responsibilities include...

  • Digital marketing manager

    3 days ago

    Manama, Manama, Bahrain ARYCO Full time

    A leading private hospital in Bahrain is seeking a talented Digital Marketing Manager to join their team. The ideal candidate will have strong creative and analytical skills, along with a proven track record in marketing. They should have experience managing various digital campaigns and social media strategies while demonstrating a passion for innovative...

  • Digital marketing manager

    3 days ago

    Manama, Manama, Bahrain RESO Full time

    Manage all online activity in relation to traffic acquisition, sales, conversion and A/B testing and reporting. Develop and implement ecommerce strategy in order to improve website performance. Work with developers to improve website speed. Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition....

  • Seo manager/link builder

    3 weeks ago

    Manama, Manama, Bahrain GOAT Digital Full time

    About Us GOAT is a dynamic digital agency dedicated to digital transformations. We are seeking a highly motivated and experienced Paid Search Specialist to join our fully-remote team. Our Values Willing to Learn — This industry moves fast and we like curious people. It's ok to say I don't know and that is the start to any improvement. Structured — We...

  • Digital Marketing Manager

    5 days ago

    Manama, Manama, Bahrain RESO Full time

    Manage all online activity in relation to traffic acquisition, sales, conversion and A/B testing and reporting.Develop and implement ecommerce strategy in order to improve website performance.Work with developers to improve website speed.Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition.Re-platform...

  • Analytics Performance Optimizer

    4 days ago

    Manama, Manama, Bahrain RESO Full time

    About The RoleWe are seeking an Analytics Performance Optimizer to drive our organization's data-driven decision-making by managing digital analytics tools, generating actionable insights, and optimizing digital channel performance.Main Responsibilities & Duties:Data Management & Integration:Platform Configuration and Maintenance:Oversee the setup,...

  • Manager - digital

    4 weeks ago

    Manama, Manama, Bahrain Zain Bahrain Full time

    Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: Zain Overview About the Role The manager will work with cross-functional teams to define, design, and ship new...

  • Performance Marketing Lead

    5 days ago

    Manama, Manama, Bahrain RESO Full time

    We are seeking a Performance Marketing Lead to oversee and manage our digital marketing efforts and drive business growth through data-driven strategies.The ideal candidate will have a strong understanding of UX, web design, and customer flow, as well as experience with traffic analysis, reporting tools, and optimization.Responsibilities include developing...

  • IT Strategy Lead

    3 days ago

    Manama, Manama, Bahrain VIVA Bahrain Full time

    About the RoleVIVA Bahrain is seeking an experienced IT Strategy Lead to oversee and lead the evolution of all aspects related to IT Infrastructure, digital services, and application development capabilities. This role will be responsible for ensuring effective day-to-day management of IT systems.Key ResponsibilitiesDesign and execute IT & Digital segment...

  • Digital Marketing Manager

    4 days ago

    Manama, Manama, Bahrain Canonical Full time

    At Canonical, we're at the forefront of technology adoption, driving commercial outcomes for our company and growing our addressable market through digital marketing campaigns. We're seeking a skilled Digital Marketing Manager to join our team and own our paid strategy.Key ResponsibilitiesSupport marketing team members in setting up and monitoring paid...

  • Digital Analytics Strategist

    4 days ago

    Manama, Manama, Bahrain RESO Full time

    About The RoleWe are seeking a Digital Analytics Strategist to drive our organization's data-driven decision-making by managing digital analytics tools, generating actionable insights, and optimizing digital channel performance.Main Responsibilities & Duties:Data Management & Integration:Data Collection Process Management:Oversee the setup, configuration,...

  • Strategy & pmo specialist

    2 weeks ago

    Manama, Manama, Bahrain Zain Bahrain Full time

    Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: Zain Overview About the Role The Strategy and PMO Specialist is responsible for the strategy and business planning...

  • Zain1525 - manager - digital

    3 weeks ago

    Manama, Manama, Bahrain RESO Full time

    About The Role The manager will work with cross-functional teams to define, design, and ship new features, ensuring the applications are responsive, user-friendly, and meet the highest quality standards. He/she will be part of the digital transformation of the core business processes and building new technical and business capabilities tied to our business...

  • Digital analytics lead

    2 weeks ago

    Manama, Manama, Bahrain Zain Bahrain Full time

    Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: About Us About the Role The Digital Analytics Lead is responsible for driving the organization's data-driven...

  • Digital Banking Product Strategy Lead

    2 days ago

    Manama, Manama, Bahrain Non-disclosed Full time

    Job DescriptionWe are seeking a highly skilled Digital Banking Product Strategy Lead to join our team. As a key member of our product development team, you will be responsible for developing and implementing Open Banking and FinTech product strategies in line with our business objectives.Key Responsibilities:Lead the design and delivery of product...

  • Senior Digital Marketing Manager

    2 days ago

    Manama, Manama, Bahrain RESO Full time

    Digital Marketing and E-Commerce OpportunityThis Digital Marketing Specialist position at Sonio Company offers an exciting chance to work in a dynamic environment with a focus on innovation and customer satisfaction.Responsibilities include managing our online presence, creating engaging content, and analyzing website performance on a daily basis.Key...