Assistant Director of Sales

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

As the Assistant Director of Sales & Marketing at Hawar Resort by Mantis, you will support the Director in overseeing all sales and marketing strategies to drive revenue, brand positioning, and market share. You will play a key role in managing the resort's corporate, leisure, MICE, and digital sales segments, while also leading promotional campaigns and strengthening relationships with key partners. The ideal candidate is a dynamic leader with a luxury hospitality background, excellent communication skills, and a strong ability to execute high-impact strategies.

• Engage in conservation efforts and help preserve wildlife.
• Enjoy sustainable adventures with exclusive rewards.
• Celebrate locality and heritage in a vibrant community.
• Advance your career with global development opportunities.
• Drive change through impactful social initiatives.
• Collaborate with a passionate, innovative team.

• Sales Strategy & Execution: Assist in developing and executing the resort's overall sales strategy in line with budgeted goals and market trends.
• Revenue Generation: Drive business across all segments (corporate, leisure, group, MICE) by identifying new opportunities and maintaining strong relationships with existing accounts.
• Team Leadership: Support and guide the sales and marketing team in achieving departmental targets. Provide training, coaching, and development opportunities.
• Marketing & Brand Positioning: Collaborate on marketing campaigns, digital presence, PR initiatives, and branding to enhance visibility in key markets.
• Market Analysis: Monitor competitor performance, market trends, and customer feedback to adjust sales strategies and offerings.
• Client Relations: Maintain and build long-term relationships with travel agents, corporate clients, DMCs, and key partners.
• Reporting & Forecasting: Assist in preparing monthly reports, forecasting revenue, and analyzing performance metrics to ensure strategic alignment.
• Event Coordination: Participate in domestic and international trade shows, sales trips, and promotional events to represent the resort and strengthen market presence.
• Collaboration: Work closely with other departments (Operations, F&B, Front Office) to align service delivery with sales promises and guest expectations.

• Education: Bachelor's degree in Business, Marketing, Hospitality, or a related field.
• Experience: Minimum 5–7 years of progressive experience in sales and marketing, with at least 2 years in a leadership role within luxury hospitality.
• Hotel Background: Proven experience working in 5-star hotels or luxury resort environments.
• Market Knowledge: Strong knowledge of the GCC and international travel markets.
• Sales Performance: Demonstrated ability to drive revenue growth and consistently achieve sales targets.
• Communication Skills: Excellent verbal and written communication skills in English; proficiency in Arabic is an added advantage.
• Technical Proficiency: Proficient in Microsoft Office Suite and hotel systems such as Opera, and CRM tools.
• Mobility: Willingness and ability to travel for sales trips, events, and trade shows as required.
• Professionalism: High level of professionalism, strong attention to detail, and a confident leadership presence.