Restaurant Manager
2 weeks ago
Job Number: 25071381
Job Category: Food and Beverage & Culinary
Location: Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain
Schedule: Full Time
Located Remotely? N
Position Type: Management
Job SummaryResponsibilities include overseeing Restaurants/Bars and Room Service, supervising daily restaurant operations, assisting with menu planning, maintaining sanitation standards, and supporting staff during peak periods. The goal is to enhance guest and employee satisfaction while maximizing financial performance. The role involves identifying training needs and implementing development plans.
Candidate ProfileEducation and Experience
- High school diploma or GED; 4 years experience in food and beverage, culinary, or related fields.
- 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage or related fields.
Managing Day-to-Day Operations
- Supervise employees and manage daily operations, understanding employee roles sufficiently to perform duties in their absence.
- Maintain service and sanitation standards across all service areas.
- Review staffing levels to meet service, operational, and financial goals.
- Use interpersonal skills to lead, influence, and motivate staff; promote sound decision-making; demonstrate integrity.
- Build trust and cooperation among team members.
- Serve as a role model and identify staff development needs.
- Set goals and organize work effectively.
- Ensure staff productivity and compliance with policies, standards, and laws, including food handling and liquor laws.
- Foster open communication and collaboration within the team.
- Deliver outstanding service to enhance customer satisfaction and loyalty.
- Communicate effectively with guests and staff, handle complaints, and seek feedback for continuous improvement.
- Create a positive guest atmosphere and empower staff to excel in service delivery.
- Guide and monitor staff performance, provide training, and promote fair treatment and employee retention.
- Solicit feedback and recognize staff achievements.
- Provide information and evaluate solutions for operational issues.
- Assist during high demand periods and supervise shifts in absence of the Assistant Manager.
- Oversee financial activities including purchasing and invoice payments.
At Marriott International, we are dedicated to equal opportunity employment, valuing diversity and fostering an inclusive environment. Join us to be part of a global community committed to delivering exceptional experiences and service, and explore your next career opportunity with Sheraton, part of Marriott International.
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