Front Desk
2 weeks ago
Also known as: Front Office Executive | Patient Call Coordinator | Reception Administrator | Client Service Representative | Medical Front Desk Officer | Call & Scheduling Specialist | Guest Relations Receptionist
Location: Kingdom of Bahrain
A leading private institution in the aesthetic and cosmetic medical field in Bahrain is seeking a highly organized and articulate Front Desk & Patient Communication Coordinator to join our reception and admin team.
This role is ideal for someone who excels in handling patient phone calls, appointment scheduling, and administrative support, all while delivering a warm, luxury-level experience for every client.
Key Responsibilities
- Answer and manage incoming phone calls and patient inquiries with professionalism
- Schedule appointments, consultations, and follow-up visits across departments
- Greet patients and guests, ensuring a welcoming front-desk experience
- Accurately log patient data and maintain appointment records using the clinic's system
- Support the clinical and admin teams with day-to-day front office duties
- Ensure the reception area reflects the high standards of the clinic at all times
- Handle confidential information with care and discretion
- Fluent in English (Arabic is a strong advantage)
- Based in Bahrain or with valid Bahrain residency
- Previous experience in a medical, hospitality, or client service front desk role
- Strong verbal communication and call-handling skills
- Excellent organizational and multitasking ability
- Presentable, polite, and confident under pressure
- Proficient in basic computer systems and scheduling tools
- A supportive, professional work environment in a luxury medical setting
- Opportunities for career development in the growing aesthetic and wellness field
- Exposure to a diverse, international patient base
- Stability, structure, and the chance to be the welcoming voice of a respected brand
منسق استقبال واتصالات المرضى
أسماء أخرى للوظيفة: موظف استقبال طبي | منسق مكالمات المرضى | موظف مكتب أمامي | مسؤول حجوزات واستقبال | موظف خدمات العملاء | مسؤول استعلامات وبيانات المرضى
الموقع: مملكة البحرين
تعلن مؤسسة رائدة في مجال الطب التجميلي والعناية بالبشرة عن شاغر وظيفي لوظيفة منسق استقبال واتصالات المرضى.
نبحث عن شخص منظم، لبق، ويتقن إدارة المكالمات الهاتفية، تنظيم المواعيد، وتقديم تجربة استقبال راقية لزوار ومرضى العيادة.
المهام الرئيسية:
- استقبال المكالمات الواردة والرد على استفسارات المرضى باحترافية
- تنسيق المواعيد والاستشارات والجلسات الطبية
- استقبال المرضى والزوار بشكل لبق يعكس صورة العيادة الراقية
- تسجيل بيانات المرضى بدقة على النظام الإلكتروني
- دعم الفريق الإداري والسريري في الأعمال المكتبية اليومية
- الحفاظ على تنظيم وترتيب منطقة الاستقبال بشكل دائم
- التعامل مع المعلومات الحساسة بسريّة ومهنية عالية
- إجادة اللغة الإنجليزية تحدثًا وكتابة (ويُفضل إتقان اللغة العربية)
- الإقامة في البحرين أو وجود تصريح عمل ساري
- خبرة سابقة في مجال الاستقبال الطبي أو الضيافة أو خدمة العملاء
- مهارات تواصل ممتازة وقدرة على التعامل مع المكالمات الهاتفية باحتراف
- تنظيم عالي وقدرة على أداء مهام متعددة بدقة
- مظهر أنيق وأسلوب مهني وهدوء تحت الضغط
- معرفة جيدة باستخدام الحاسوب وأنظمة الحجز
- بيئة عمل راقية ضمن فريق محترف
- فرصة للنمو المهني في مجال الجمال والطب التجميلي
- التعامل مع مرضى محليين ودوليين في عيادة مرموقة
- دور أساسي في تمثيل واجهة المؤسسة وتقديم تجربة أولى مميزة
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