Cluster assistant reservations manager

4 weeks ago

Manama, Manama, Bahrain Rotana Hotel Full time
Job Description We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Assistant Reservations Manager, you are responsible for promoting a professional image to the client with effective communication on all reservation-related matters to ensure smooth and efficient service delivery. Key responsibilities include: Ensure all administration procedures are maintained to hotel and company standards. Maintain a close relationship with group leaders during the reservation process and coordinate and finalize all requirements with them. Possess thorough knowledge of current rates and promotions and promote, upsell, and cross-sell at all times. Understand the hotel credit policy and ensure it is applied while making group reservations. Positively contribute to all sales activities within the hotel and maximize sales opportunities. Anticipate clients' needs and ensure that credit and billing instructions are clearly mentioned and supported. Ensure all reservations and requests are confirmed within 24 hours. Desired Candidate Profile Education, Qualifications & Experiences: You should ideally have a degree in the hospitality field with previous experience within the Reservation Department of a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiation skills are essential. Computer literacy and previous experience with Opera is highly recommended. Knowledge & Competencies: The ideal candidate will be customer-driven with an extremely proactive and focused personality and an outgoing, charismatic, and approachable character. You will display a high level of professionalism with a high degree of impact and influence within all levels of operations and be self-motivated with a proactive approach. You portray a structured and goal-oriented work philosophy and possess the following additional competencies: Understanding Hotel Operations Teamwork Planning for Business Supervising People Understanding Differences Supervising Operations Effective Communication Adaptability Customer Focus Driving for Results Company Industry Hotels Hospitality Department / Functional Area Ticketing Reservations Keywords Cluster Assistant Reservations Manager
#J-18808-Ljbffr

  • Cluster Assistant Reservations Manager

    5 days ago

    Manama, Manama, Bahrain Rotana Hotel Full time

    Job DescriptionWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As an Assistant Reservations Manager, you are responsible for promoting a professional image to the client with effective...

  • Cluster assistant reservations manager

    2 weeks ago

    Manama, Manama, Bahrain RESO Full time

    We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Assistant Reservations Manager, you are responsible for promoting a professional image to the client with effective communication on...

  • Cluster Assistant Reservations Manager

    4 weeks ago

    Manama, Manama, Bahrain Rotana Hotels Full time

    We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As an Assistant Reservations Manager, you are responsible for promoting a professional image to the client with effective communication on...

  • Cluster Reservations Manager

    4 weeks ago

    Manama, Manama, Bahrain Rotana Hotels Full time

    We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Manager, you are responsible for managing the Reservations Department and promoting a helpful and professional image to our...

  • Cluster Operations Specialist

    5 days ago

    Manama, Manama, Bahrain beBee Careers Full time

    Job OverviewWe are seeking a skilled and experienced Cluster Assistant Reservations Manager to promote a professional image to our clients with effective communication on all reservation-related matters.Administration ProceduresMaintaining relationships with group leaders, coordinating requirements, and promoting upselling and cross-selling opportunities.Key...

  • Group Reservations Executive

    5 days ago

    Manama, Manama, Bahrain beBee Careers Full time

    Job Description: Cluster Assistant Reservations ManagerThis role involves promoting a professional image to our clients, ensuring smooth service delivery, and maximizing sales opportunities.Develop strong relationships with group leaders and clients.Promote upselling and cross-selling opportunities.ResponsibilitiesEnsure administration procedures are...

  • Cluster sales manager

    3 days ago

    Manama, Manama, Bahrain RESO Full time

    Scope And General Purpose Of Job Reporting to the Cluster Director of Sales & Marketing, this position is responsible for maximizing Rooms / F&B and Banqueting business from a defined account base for two properties. All work will be in line with the hotel's business plan and in accordance with Wyndham Hotel & Resorts corporate policies and procedures, as...

  • Cluster Sales Manager

    4 days ago

    Manama, Manama, Bahrain RESO Full time

    Scope And General Purpose Of JobReporting to the Cluster Director of Sales & Marketing, this position is responsible for maximizing Rooms / F&B and Banqueting business from a defined account base for two properties. All work will be in line with the hotel's business plan and in accordance with Wyndham Hotel & Resorts corporate policies and procedures, as...

  • Reservations Manager

    6 days ago

    Manama, Manama, Bahrain RESO Full time

    A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations.What will I be doing?As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager will work...

  • Client Services Coordinator

    5 days ago

    Manama, Manama, Bahrain beBee Careers Full time

    Cluster Assistant Reservations Manager Job SummaryResponsible for promoting a professional image to our clients, ensuring smooth service delivery, and maximizing sales opportunities.Communicate effectively with group leaders and clients.Coordinate and finalize all requirements.Promote upselling and cross-selling opportunities.QualificationsBachelor's degree...