Reservations agent

4 weeks ago


Manama, Manama, Bahrain RESO Full time
About the Role

We are seeking a passionate and driven individual to join our Reservations Team at The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain.

As a Reservations Agent, you will be responsible for supporting the smooth running of the reservations department, ensuring that all aspects of the guest journey and experience are delivered to the highest level.

You will work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.

Key Responsibilities
  • Supports the smooth running of the reservations department.
  • Works as part of a team that maximizes guest satisfaction and comfort.
  • Takes responsibility for duties and tasks assigned to the role.
  • Delivers on departmental plans and objectives.
  • Collaborates with immediate reports to control costs and inventory.

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