Director of housekeeping

1 week ago


Manama, Manama, Bahrain RESO Full time
Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Accor Careers. Job Description To oversee the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed. To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service. To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards. To ensure the upkeeping of all the front of the house, including the hotel entrance. To ensure the upkeeping of all the designated back of the house areas. To ensure appropriate stock level for the smooth run of the Housekeeping and Laundry operations and to approve requisitions accordingly. To ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled. To deal with different suppliers and contractors. To overlook the Pest Control service and jointly with the Stewarding Manager and Chief Engineer to establish the Pest Control schedules. To implement housekeeping related HACCP procedures. To be involved in sustainable development and to apply energy and waste management. To monitor cost control and to suggest saving programs. To ensure all linen and uniform management and handling procedures are respected. To supervise and control Lost and Found, maintain records and mail packages to clients. To be aware of all VIPs visiting or staying in the hotel. To personally inspect VIP rooms. To make regular room and public area inspections with the Engineering Department on deviation from standard set-ups and maintenance. To follow up on the Out of Order and Out of service rooms. Other duties as assigned. Qualifications Minimum of 5 years of experience in a luxury hospitality setting is required. Proven track record of leading, mentoring, and developing a diverse housekeeping team. Developing and implementing housekeeping policies, procedures, and standards to ensure exceptional service and guest satisfaction. Additionally, the candidate will collaborate with other departments to ensure seamless operations and address any housekeeping-related issues that may arise. Your Team And Working Environment Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurants & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC). Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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