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Customer success manager
9 hours ago
We are a fast-growing and ambitious multi-national company headquartered in the UK, striving to deliver better products and services to our customers.
Role OverviewWe seek an experienced, bilingual (English & Arabic) Customer Success Manager with a system product training or product management background to provide frontline continuous operating support to our customer.
- Configure system functionality settings that meet customer outcomes.
- Understand customer operational objectives and problems, evolving system settings and configurations to solve these challenges.
- Provide front-line user support for seamless system usage.
- Drive continuous insightful feedback on suggested improvements and new functionalities.
Indonesian National – Bilingual, English & Arabic. Inquisitive with excellent problem-solving capabilities.
- Excellent interpersonal communication skills.
- Professional and discrete.
- Natural ability to quickly understand new concepts and products.
Excellent pay. Long-term career development opportunities. Private medical care.
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