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Customer success manager

1 month ago

Manama, Manama, Bahrain Srt Marine Full time
Customer Success Manager - Bahrain

We are a fast-growing and ambitious multi-national company headquartered in the UK, striving to deliver better products and services to our customers.

Role Overview

We seek an experienced, bilingual (English & Arabic) Customer Success Manager with a system product training or product management background to provide frontline continuous operating support to our customer.

  • Configure system functionality settings that meet customer outcomes.
  • Understand customer operational objectives and problems, evolving system settings and configurations to solve these challenges.
  • Provide front-line user support for seamless system usage.
  • Drive continuous insightful feedback on suggested improvements and new functionalities.
Requirements

Indonesian National – Bilingual, English & Arabic. Inquisitive with excellent problem-solving capabilities.

  • Excellent interpersonal communication skills.
  • Professional and discrete.
  • Natural ability to quickly understand new concepts and products.
Benefits

Excellent pay. Long-term career development opportunities. Private medical care.