Business Development Manager

5 days ago


Manama, Manama, Bahrain Qureos Full time

Job Summary

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  • The ideal candidate will be responsible for developing and implementing customer relationship management strategies that enhance customer satisfaction and retention, while driving sales growth.
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Key Responsibilities

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  2. Develop and Execute CRM Strategies">
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Develop and execute CRM strategies to improve customer engagement, loyalty, and retention. This includes analyzing customer data to identify trends and insights that drive business decisions. The CRM Manager will work closely with various departments to ensure our CRM systems and processes are optimized for maximum efficiency and effectiveness.

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Collaboration and Communication

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Collaborate with sales, marketing, and customer service teams to ensure alignment on customer communication and outreach efforts. This includes creating and monitoring key performance indicators (KPIs) to measure CRM effectiveness and reporting on results.

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CRM System Management

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Manage the CRM system, ensuring it is up-to-date, user-friendly, and effectively utilized across the organization. Conduct training sessions for staff on best practices for using the CRM system, weekly meetings, and monthly reviews with the CRM Team.

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Industry Trends and Emerging Technologies

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Stay informed about industry trends and emerging technologies to continually improve CRM processes. The ideal candidate will have a strong understanding of current CRM software and data analysis tools, including familiarity with Keyloop.

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Qualifications

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  • Bachelor's degree in Marketing, Business Administration, or a related field.">
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The ideal candidate will have proven experience in CRM management, with excellent analytical skills, communication, and interpersonal skills. They will be able to interpret data and make data-driven decisions, as well as work collaboratively in a fast-paced environment.

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About Us

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We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement. We value a supportive and inclusive workplace culture, where employees can grow their careers and contribute to our success.



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