
Network Support Expert
21 hours ago
Network Support Expert:
We are seeking an experienced Network Support Expert to join our team. The successful candidate will be responsible for supporting the development, upkeep and maintenance of our network infrastructure and operations.
Responsibilities:
- Implementing plans and activities for network infrastructure and operations within stipulated timelines as per IT strategy and organizational priorities.
- Retiring and testing network services and solutions architecture.
- Undertaking change management activities pertaining to planning for change deployment, communicating changes to stakeholders, training impacted users, cooperating in administering and initiating change schedule, verifying if changes have been effected.
- Performing network operations support services like handling availability, performance and backup/recovery.
- Managing incidents and inquiries reported to the IT helpdesk as per defined SLAs.
Requirements:
- Taking ownership for attending the trainings as per the plan.
- Taking ownership for completing PMS process, employee engagement surveys in time.
- Continuously sharing the knowledge and understanding of the telecom industry and business trends.
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