Guest Experience Agent

1 week ago


Manama, Bahrain Accor HQ Full time

**Guest Experience Agent**
You are the ambassador of an exceptional guest experience. As a Guest Experience Agent, you will make our guests feel at home and reflect the exceptional experience throughout their stay

**What is in it for you**:

- Join us on a rebranding journey to the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

**What you will be doing**:

- Consistently offer exceptional, friendly and engaging service
- Ensure that guest expectations are anticpated and feedback are obtained
- Assist guests with information and special requests
- Ensure that guest proiles and itineraries are updaetd and maintained

**Your experience and skills include**:

- Guest focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English; additional languages are a plus

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS


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