Reservations Manager- Hotels

7 months ago


Manama, Bahrain Cluster Inter. Hotels Full time

To manage the daily operations and efficient running of the Reservations Department.
- Provide direction and leadership to Reservations team, assisting them to achieve their potential and achieve overall departmental objectives.
- To drive the team to achieve goals (Revenue and Quality targets, i.e. Up selling, GSM, Test calls, etc.) and develop new ideas to improve processes
- To demonstrate an in depth knowledge and understanding of Hotel systems to include and not limited to Opera ORS, Opera PMS, CRM, etc.
- To ensure all administrative procedures are completed accurately and in accordance with the departmental and Hotel guidelines
- To ensure Guests’ profiles are updated and merged regularly according to the Company SOP’s
- To ensure accurate, up to date contract information, rate agreements, data input into Opera Reservation System, for both existing and new clients
- To ensure that all accounting procedures are adhered to in conjunction with the Revenue Managers.
- To ensure all free sale and inventory are being keep up to date with either the help of closeout charts or relevant website.
- To ensure that all FIT bookings are dealt with, following the correct procedure, rate codes and proper profile selection.
- To make sure all website are checked daily with correct rate strategy
- To update process, generate and distribute daily weekly and monthly reservation reports

**Salary**: BD500.000 - BD510.000 per month

**Experience**:

- Hotel Reservation Manager: 2 years (required)
- OPERA PMS: 3 years (required)


  • Reservations Manager

    9 months ago


    Manama, Bahrain Hilton Full time

    Reservations Manager A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...

  • Reservations Manager

    9 months ago


    Manama, Bahrain Hilton Full time

    A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager...


  • Manama, Bahrain Gulf Court Hotel Full time

    **Main Responsibilities**: 1. To ensure maximization of room sales and revenue for the hotel. 2. To ensure a high level of product knowledge of the hotel and local area 3. To ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel. 4. To develop and maintain a high level of communication with...

  • Reservations Agent

    2 weeks ago


    Manama, Bahrain Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking Reservations Agent (Arabic Speaker) to join our team at Wyndham Garden in Manama,Bahrain. **Job Summary**: The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according...


  • Manama, Bahrain Adliya furnishing Full time

    reservation agent needed for a brand new building in Juffair. Must have atleast 5years hotel experience. **Salary**: BD200.000 - BD300.000 per month Ability to commute/relocate: - Manama: Reliably commute or planning to relocate before starting work (preferred)


  • Manama, Bahrain Hilton Full time

    Reservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...

  • Reservations Agent

    3 days ago


    Manama, Bahrain Wyndham Hotels & Resorts Full time

    Wyndham Hotes & Resorts is now seeking a Reservation Agent,to join our team at Wyndham Garden in Manama / Ramada Hotel & Suites By Wyndham Amwaj Islands,Bahrain. **Job Summary**: This position is responsible for serving as a liaison between the hotel and various contracted parties (i.e., airlines, wholesalers, etc.) in order to coordinate the hotel’s...


  • Manama, Bahrain Hilton Full time

    A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor...


  • Manama, Bahrain Accor HQ Full time

    **Reservation Supervisor** Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Reservation Supervisor you will be responsible of handling general job performance of reservation staff implementing of policies and procedures under guidance of Revenue Manager, training, and perform any other duties...

  • Reservations Agent

    7 months ago


    Manama, Bahrain Wyndham Hotels & Resorts Full time

    Wyndham Garden is now seeking a Reservations Agent to join our team at Wyndham Garden Manama in Bahrain. **Job Summary**: This position is responsible for responding to guest calls and enquiries about room reservations, to provide information and reserve rooms for guests. He will be well versed in promotion, events and pricing to meet guests...


  • Manama, Bahrain AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Franchise Hotel

    7 months ago


    Manama, Bahrain Crowne Plaza Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their...

  • Hotel Receptionist

    7 months ago


    Manama, Bahrain Cluster Inter. Hotels Full time

    Greet all guests and assist them with check-in and check-out - Maintain a positive attitude and friendly demeanor - Respond to all guest questions and requests - Answer and forward phone calls - Manage guest bookings and reservations - Keep a tidy and orderly workspace - Assist with administrative and clerical tasks as needed **Job Type**:...

  • Reservation Agent

    3 days ago


    Manama, Bahrain Ibis Seef Manama Full time

    Must be available in Bahrain Must have at least 2 years experience Assist Reservations SV in maximizing room revenue, average room rate and occupancy percentage through efficient yield management. Assist the Reservation SV to operate an efficient reservations department ensuring highest occupancy is achieved. Ensure the completion of all...

  • Reservations Agent

    9 months ago


    Manama, Bahrain Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    9 months ago


    Manama, Bahrain Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    7 months ago


    Manama, Bahrain Hilton Full time

    Position Purpose To provide sales support and deliver prompt, effective and proper reservations service to achieve maximum room revenue to meet or exceed our set revenue targets. Duties & Key Responsibilities Being a Great Team Member - Come to work every day with a smile on your face - Be a reliable and motivated member of the Commercial & Sales team -...


  • Manama, Bahrain Cluster Inter. Hotels Full time

    Welcome and check-in guests, making a warm and professional first impression - Kindly and promptly address guest inquiries, requests, and concerns - Provide information about hotel services, amenities, and local attractions - Coordinate with other hotel departments to fulfill guest needs and requests - Manage reservations, cancellations, and room...

  • Reservations Agent

    2 weeks ago


    Manama, Bahrain Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservation Manager

    7 months ago


    Manama, Bahrain FARHAN TOWER HOTEL APARTMENTS Full time

    **Responsibilities**: - Oversee and manage all aspects of the reservation process. - Responsible for all rooms enquiries, reservations, confirmations, cancellations and operating yield management to ensure highest rates and occupancy are achieved. - Communicate with front office, and senior management. - Operate an efficient reservations department to...