![Hilton](https://media.trabajo.org/img/noimg.jpg)
Reservations Manager
1 week ago
A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations.
**What will I be doing?**
As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager will work with the Sales and Events Teams to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Maximise occupancy levels by reviewing and revising revenue strategies
- Work with the Sales and Events Teams to maximise corporate and group rates
- Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
- Assist in the recruiting, managing, training and developing of the Team
- Participate in the organisation of hotel promotional activities
**What are we looking for?**
A Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience with reservations in the hotel/leisure sector
- Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
- Excellent organisation and planning skills
- Accountable and resilient
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems
- Previous experience in the same or similar role
- Relevant degree, in a business discipline, from an academic institution
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Reservation Manager
2 weeks ago
Manama, Bahrain FARHAN TOWER HOTEL APARTMENTS Full time**Responsibilities**: - Oversee and manage all aspects of the reservation process. - Responsible for all rooms enquiries, reservations, confirmations, cancellations and operating yield management to ensure highest rates and occupancy are achieved. - Communicate with front office, and senior management. - Operate an efficient reservations department to...
-
Reservations Manager
3 weeks ago
Manama, Bahrain Hilton Full timeReservations Manager A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...
-
Reservation Manager
3 days ago
Manama, Manama, Bahrain Accor Hotels Full timeAbout Swissotel Al Ghurair & Swissotel Living Al Ghurair HotelWe are a leading hotel in Dubai, catering to both business and leisure travelers. Our hotel is strategically located in Deira, making it easily accessible to major tourist attractions and city services.Job SummaryWe are looking for a Reservation Agent to join our team. The successful candidate...
-
Cluster Reservation Manager
2 days ago
Manama, Bahrain Cluster Inter. Hotels Full time**Coordinate with sales and reservation team for all room bookings and provide training to all customer service coordinators and assist to resolve all issues.** Oversee reservation administration and provide update to reservation systems and process all requests and manage inventory of all processes and recommend ways to maximize revenue. Maintain...
-
Reservation Manager
1 week ago
Manama, Bahrain Bonapal W.L.L. Full timeCome join our growing team. We are looking to add a few new faces to our team. Experience matters, but passion and enthusiasm are more important. We're urgently hiring Reservation Manager. The shortlisted applicants will be contacted.
-
Reservation Agent
7 days ago
Manama, Bahrain Ibis Seef Manama Full timeMust be available in Bahrain Must have at least 2 years experience Assist Reservations SV in maximizing room revenue, average room rate and occupancy percentage through efficient yield management. Assist the Reservation SV to operate an efficient reservations department ensuring highest occupancy is achieved. Ensure the completion of all...
-
Cluster Reservation Manager
2 weeks ago
Manama, Bahrain Ibis Bahrain Full timeOperate an efficient reservations department to ensure highest occupancy is achieved. - Yield rates to ensure highest possible rates are achieved. - Responsible for all individual, corporate, fit and Group bookings. - Negotiate rates with guests, companies and travel agents as required. - Ensure the completion of all reservations. COVID-19...
-
Reservation Supervisor
2 weeks ago
Manama, Bahrain Accor HQ Full time**Reservation Supervisor** Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Reservation Supervisor you will be responsible of handling general job performance of reservation staff implementing of policies and procedures under guidance of Revenue Manager, training, and perform any other duties...
-
Reservations Supervisor
3 weeks ago
Manama, Bahrain Hilton Full timeReservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...
-
Reservations Supervisor
3 weeks ago
Manama, Bahrain Emaar Hospitality Group Bahrain Full timeTo assist in the supervision of all operational activities pertaining to the Reservations Office in order to achieve the department mission of maximisation of customer satisfaction and revenue generation for the department and company. Will guide and supervise the Reservations team on daily tasks and ensure smooth operations of the department. - At least 2...
-
Residence/ Reservation Manager
3 weeks ago
Manama, Bahrain Career Maker Full time**JOB LOCATION : BAHRAIN** **Responsibilities**: - Liaising with central reservations to communicate new rate plans and promotions - Liaising with travel agents, the revenue manager and the rooms division manager - Assisting the sales team in setting their rates - Maintaining the in-house reservations systems - Forecasting revenue streams - In smaller...
-
Reservations Supervisor
3 weeks ago
Manama, Bahrain Hilton Full timeA Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor...
-
Restaurant Reservation Manager
7 days ago
Manama, Bahrain Bonapal W.L.L. Full timeCome join our growing team. We are looking to add a few new faces to our team. Experience matters, but passion and enthusiasm are more important. We're urgently hiring Restaurant Reservation Manager. The shortlisted applicants will be contacted.
-
Reservations Agent
3 weeks ago
Manama, Bahrain Rise Hospitality Management Full timeAccurately record and manage reservations using the restaurant’s reservation system. - Confirm reservations and send reminders to guests. - Monitor and manage reservation flow to optimize table turnover and maximize restaurant occupancy.
-
Reservations Advisor
3 weeks ago
Manama, Bahrain Emaar Hospitality Group Bahrain Full timeTo assist in the supervision of all operational activities pertaining to the Reservations Office in order to achieve the department mission of maximisation of customer satisfaction and revenue generation for the department and company. Will guide and supervise the Reservations team on daily tasks and ensure smooth operations of the department. - At least 2...
-
Reservation Sales Agent
3 weeks ago
Manama, Bahrain Gulf Hotel Bahrain Convention and Spa Full timeArabic Speaker - Sells, receives, processes reservation forms and arrival slip; confirms room reservations made by clients over the telephone, through letters/telex and/or over the desks. - Ensures the highest possible occupancy without overbooking according to set Procedures regarding: v Early departures v Extension of stay (to update the reservation...
-
Reservation Sales Agent
3 weeks ago
Manama, Bahrain Gulf Hotel Bahrain Convention and Spa Full timeArabic Speaker - Sells, receives, processes reservation forms and arrival slip; confirms room reservations made by clients over the telephone, through letters/telex and/or over the desks. - Ensures the highest possible occupancy without overbooking according to set Procedures regarding: v Early departures v Extension of stay (to update the reservation...
-
En - Reservation Manager
3 weeks ago
Manama, Bahrain MERCURE Full timeCompany Description **Reservations Manager (Arabic Speaker)** You are the beginning of an exceptional guest experience. As a Reservations Manager, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning...
-
Reservations Agent
2 weeks ago
Manama, Bahrain Talent Pal Full timeReservations Agent Position Purpose To provide sales support and deliver prompt, effective and proper reservations service to achieve maximum room revenue to meet or exceed our set revenue targets. Duties & Key Responsibilities Being a Great Team Member - Come to work every day with a smile on your face - Be a reliable and motivated member of the...
-
Manama, Manama, Bahrain Accor Hotels Full timeJob ResponsibilitiesThe successful candidate will support the reservations team in achieving key performance indicators (KPIs), including conversion rates and call quality assurance.Responsibilities include handling email reservations, taking internal and external calls, performing perfect arrival checks, and ensuring travel agency commissions and...