Morgan Program Advisor

2 weeks ago

Manama, Bahrain BIBF Full time

**Bahrain Institute of Banking & Finance is seeking a full time “Program Advisor” to work with the Morgan International Team**:
**Core Job Responsibilities**:

- Implement and follow on public sales targets and corporate accounts under supervision of the Regional Director.
- Follow up on marketing leads, and on other leads generated.
- Create, update and maintain databases; approach companies, meet with decision makers and generate corporate deals.
- Provide inputs to the marketing department to ensure leads’ generation and market share growth.
- Conduct ongoing competitive analysis with respect to the assigned products & collects testimonials from previous students for better marketing intelligence and customer service.
- Ensure each student receive outstanding service by providing students with a friendly and supportive environment, maintaining outstanding standards and solid technical knowledge along with other components of student service.
- Set class schedules; update schedules to reflect cancellations, reschedules, additions, and/or modifications of classes in coordination with the Operations Department.
- Under the supervision of the Regional Director and the Operations Department assign instructors to classes, follow up on students’ satisfaction with instructors and calculates instructors’ fees.
- Explain policies and procedures to students and their employers; oversee compliance with Morgan’s policies, in order to keep quality consistency in customer service.
- Ensure passing rate enhancement and proper follow up on students’ homework, attendance, and complaints.
- Place order of marketing materials and classroom materials before the start of programs. Keep track of that as part of the inventory responsibility.
- Gather, enter, and/or update data on MRM to maintain students and visitors’ records.
- Act as substitute for other Program Advisor when required.

**Academic Qualification & Skills**:

- Bachelor in Business Administration or equivalent
- 1 to 3 years of experience in marketing and or sales
- Proficiency in Microsoft Office

**Deadline for Applications is 18**th** March, 2023.

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