Sales Advisor

6 days ago

Manama, Bahrain eyewa Full time

We are hiring a Sales Advisor. This role will report directly to the
Store Manager and will own all responsibilities relating to the treatment and care of eyewa customers.

**You will be responsible for**:

- Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets.
- ATV - inspiring customers across categories and upselling any product.
- Conversion - showing exceptional brand awareness and welcoming customers at the store entrance.
- UPT - promoting our brand to consumers by inspiring them to purchase more of our products.
- Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations.
- Being well groomed by adhering to Eyewa uniform policies and standards.
- Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers.
- Educating your peers on how to improve their customer service behaviors by sharing your own experiences.
- Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same.
- Executing and maintaining the store's VM standard based on the brand's guidelines.
- Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges.
- Maintaining effective customer data management so that brands/stores can build customer loyalty.
- Performing the opening and closing procedures of the store in accordance with established procedures.
- Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables.
- Taking delivery of stock and entering the received stock into the system as soon as it arrives.
- Communicating with the Store Manager regarding stock availability and specific store requirements.
- Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom.
- Conducting and initiating daily stock counts to maintain a balanced inventory report.
- Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.

**You will be**:

- 0-1 years experience in a Retail/ Customer Service / Hospitality environment.
- Flexibility to work shifts / retail hours
- Ability to execute store operations, focusing on selected functional areas.
- Confident communicator who excels in verbal communication.
- An enthusiastic self-starter with a can-do attitude.
- Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager.
- A person who enjoys training new employees and assisting with store onboarding and inductions.
- Someone who is collaborative, productive and is respectful towards fellow team members.
- Passionate about learning and seeking ways to improve on a personal and professional level.

نوع الوظيفة: دوام كامل

الراتب: من BD350.000 لكل شهر

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