Air Ticket Reservation Staff

2 months ago


Manama, Bahrain Miracle Full time

OB DESCRIPTION
- Have knowledge of GDS system and handling the system.
- Assisting and advising customers who may be choosing from a variety of travel options.
- Assist clients in selecting flights, seating and special accommodations.
- Answer customer inquiries regarding flight schedules, pricing and availability
- Address customer complaints and resolve issues promptly
- Ensure accuracy of bookings and other related paperwork

**Skills**:
Excellent customer service skills

Excellent telephone manner

Knowledge of airline policies and procedures

Ability to multi-task in a fast-paced environment

Strong organizational skills

Excellent problem-solving skills

Highly motivated and reliable

LANGUAGE- Bangla speaking

Pay: BD200.000 - BD250.000 per month

**Experience**:

- GDS System: 2 years (required)
- Air ticketing/reservation: 2 years (required)

**Language**:

- English (required)

License/Certification:

- CTC & CTA license, (required)


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