Facilities Manager
5 months ago
**The Role**
The Facilities Manager will manage a portfolio of buildings that will be a mix of residential and commercial and support the Department Head in managing a team of Property & Facilities Operational staff.
**Key Responsibilities**
- Responsible for the day-to-day management of assets within our portfolio, whether directly or via service providers.
- Ensure monthly client reports are prepared professionally and submitted on time, using latest presentation techniques, visuals and layouts that are clear and highly professional..
- Share expertise with colleagues, coach to improve team abilities.
- Be willing to share oversight of the team as directed by the department head.
- Be a positive influence in team morale, handling of difficult situations with colleagues, clients and tenants.
- Manage KPI’s of service providers and AMC deliverers and create monthly reporting for our landlords.
- Identify, develop and assist with business development practices to bring in new clients and consultancy opportunities.
- Attend client meetings as needed and be able to provide detailed consultative reports on design, new build and ageing property/property developments.
- Ensure regular site inspections are conducted, analysing and identifying issues and providing researched recommendations to the Head of PM/FM and our landlords..
- Oversee Annual Maintenance Contractor performance, prepare and issue RFPs, Tender documents, negotiate contract deliverables and pricing and ensure landlord’s properties are maintained to a high level.
- Prepare annual budgets for buildings under management for client review and approval.
- Enforce building regulations, local community by laws and lease conditions are met, whilst also being aware of legal and health & safety requirements.
- Ensure tenants adhere to the lease agreement terms and conditions in conjunction with Property Mangers.
- Oversee move in/move out reporting and fit out procedures, making recommendations and improvements as beneficial to all.
- Follow corporate policies in relation to due diligence, anti-money laundering and fraud.
- Work with the accounts team to manage supplier payments.
- Maintain accurate and comprehensive soft and hard copy records.
**Skills, Knowledge and Experience**
- A minimum of 5 years’ experience in facilities management
- RICS qualification desirable but not essential, or similar engineering/technical qualifications.
- Demonstrable skills at supervising a team, working with diverse cultures and personalities.
- Good report writing skills and high level of written and verbal communication skills.
- Excellent communication, coordination and organization skills
- Ability to work to targets and to have a proactive, positive approach.
- Well-developed interpersonal and presentation skills
- Ability to work as a team member and to be flexible in accepting new responsibilities as the department grows.
- Proficiency in facilities management software packages desirable
- Self-motivated and ability to work autonomously as well as part of a team.
- Proactive in building relationships with colleagues and responsive and helpful to external clients
- Can deal with difficult situations within context of own function or specialism.
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