Network Technician
2 days ago
We are seeking experienced Network Dispatch / Hands and Break-Fix Support Technicians to join our project with one of the largest banks in India. The role involves providing on-site support and technical assistance at designated sites as per the scope of work outlined below.
**Key Responsibilities**:
- Respond to tickets and dispatch to designated sites promptly, ensuring arrival within 4 hours of the ticket being opened.
- Perform hands-on troubleshooting, maintenance, and repair of network devices and equipment.
- Ensure service restoration within SLA for device downtime, link issues, and connectivity problems.
- Identify and utilize appropriate tools and equipment for various tasks, including cable types identification, basic command execution, and device connectivity.
- Maintain inventory of standard devices and tools carried during site visits.
- Adhere to security protocols and carry valid Government ID proof at all times.
- Demonstrate basic knowledge of networking principles and cable management.
**Requirements**:
- Proven experience as a Network Technician or similar role.
- Proficiency in connecting to and configuring various network devices.
- Familiarity with common network equipment makes and models.
- Ability to work independently and adapt to changing environments.
- Strong problem-solving skills and attention to detail.
- Excellent communication and customer service skills.
- Valid driving license and willingness to travel to various sites as required.
**Standard Equipment Provided**:
- Laptop
- Console cable
- Mobile phone with network data
- Basic screwdrivers
- Labeler machine with tapes
- Cage bolts
- Crimping tools
**Job Type**: Contract
Pay: BD12.000 per hour
**Experience**:
- Network Support: 4 years (required)
- IT Support: 4 years (required)
- Cabling: 4 years (required)
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