Network Infrastructure Administrator
6 days ago
Nexcel Computer Solutions requires a skilled IT Support Technician to handle daily technical operations.
Responsibilities- Deliver top-notch technical assistance to employees within the organization.
- Swiftly identify and resolve IT-related issues and inquiries to prevent disruptions.
- Ensure optimal functioning of computer systems, software applications, and network infrastructure.
- Maintain high levels of customer satisfaction by providing world-class service.
- Process support requests from various sources, such as phone, email, or ticketing systems.
- Analyze and fix hardware, software, and network issues affecting user devices.
- Set up, configure, and maintain software programs, operating systems, and device drivers.
- Aid users with resetting passwords, creating new accounts, and setting access permissions.
- Implement upgrades, patches, and migrations for systems and software.
- Collaborate with internal IT teams to tackle intricate technical problems.
- Keep track of and manage the inventory of IT assets and equipment.
- Participate in supporting IT projects and initiatives when needed.
The ideal candidate should hold a valid Bahraini driving license and possess a car. At least 3-4 years of experience in the IT industry is a requirement.
Desirable Skills- Valid Bahraini driving license.
- Own car.
- At least 3-4 years of experience working in the IT field.
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