Generation Z, Collection and Assisted Welcome Call Trainee
4 days ago
About the Role
To manage the collection of overdue payments and provide a warm, welcoming experience to new customers through assisted welcome calls. This role aims to ensure timely collections while fostering positive customer relationships.
Main Responsibilities and Duties
- Conduct outbound calls to customers for the purpose of collecting overdue payments.
- Provide a friendly and informative welcome call to new customers, guiding them through services and Payment setup.
- Maintain accurate records of customer interactions and collection efforts in the database.
- Resolve customer inquiries and issues related to their accounts or collections.
- Develop and implement effective collection strategies to improve recovery rates.
- Send loan collection cases to court when necessary, following company policies and legal guidelines.
- Collaborate with other departments to address customer needs and enhance service delivery.
- Monitor and report on collection performance metrics.
Skills and Knowledge
- Strong verbal communication skills.
- Proficiency in negotiation and conflict resolution.
- Knowledge of collection regulations and compliance standards.
- Familiarity with products and services.
- Ability to work with databases and customer management software.
- Strong organizational skills and attention to detail.
Education and Experience
- Bachelor's degree in Finance, Business Administration, or any relevant field.
- 0 - 2 years' experience.
-
Manama, Bahrain Zain Full timeAbout the Role Main Responsibilities and Duties - Conduct a comprehensive review of financing approval requests, approve or reject them based on the predefined criteria and guidelines, and interact with the customer when necessary to request additional information or communicate the reasons for rejection. - Conduct a thorough review of customer IDV...
-
Food & Beverage - Trainee (1 Year)
7 months ago
Manama, Bahrain Sofitel Bahrain Zallaq Thalassa sea & spa Full timeCompany Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Collection Officer
2 days ago
Manama, Bahrain SAYYAR TRADING AGENCIES Full time3-5 years experience in collection. - Coordinate to ensure invoices are generated and submitted to Customers in time for collection. - Follow & co-ordinate with all Companies’ department to ensure the payment terms are being followed as per contracts and agreements with Customers - Prefer to have legal knowledge in default of payments by client, cheque...
-
Generation Z
3 months ago
Manama, Bahrain Zain Full timeAbout the Role To assist in thedesigning, building, deploying, and maintaining the Mobile Packet Core Network using the latest technology. The PS Core Trainee will ensure all the systems that support businesses of any size function efficiently. Main Responsibilities and Duties - Aid in the improvements of the effectiveness and efficiency of the Core...
-
Assistant Kitchen Trainer
8 months ago
Manama, Bahrain Eatco Management WLL Full timeWe are currently seeking an enthusiastic and knowledgeable Assistant Kitchen Trainer to join our team. As an Assistant Kitchen Trainer, you will work closely with our Kitchen Trainer to support the training and development of our kitchen staff. **Responsibilities**: - Assist the Kitchen Trainer in developing and implementing training programs and materials...
-
Collection Specialist
7 months ago
Manama, Bahrain Career Maker Full time**Responsibilities**: - **Debt Recovery**: - Contact clients for outstanding payments. - Implement effective debt recovery strategies. - **Negotiation and Resolution**: - Negotiate payment plans and resolve billing discrepancies promptly. - **Account Reconciliation**: - Reconcile accounts and maintain accurate records. - **Customer Communication**: -...
-
Call Center Manager
3 days ago
Manama, Bahrain Connect6 MENA Full timeThe Role Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with Canadian based programs through outbound calling. We are looking for an experienced Call Center Sales Manager to join our GCC team. As a Sales Manager, you will be responsible...
-
Generation Z, Internet Protocol Network Trainee
3 months ago
Manama, Bahrain Zain Full timeAbout the Role Participate in designing, implementing and the operations of Zain Bahrain's IP network that is mission critical for Zain Bahrain to deliver its services for its customers. Main Responsibilities - Participate in the design, implementation, testing, operation and maintenance Zain Bahrain IP network. - Work in a team environment with shared...
-
Collection & Remedial Officer
7 months ago
Manama, Bahrain Alzayani Investments Full time**Purpose of the Job**: Managing the Credit Control Department by coordinating between the GCCM, Assistant GCCM and the Debt / Bill Collector through securing payments or arranging alternative settlement plans for due and over dues bills / receivables. Also, communicate with Accounts Manager/ Legal or concerned departments to obtain additional information if...
-
Hospitality Professionals
1 day ago
Manama, Bahrain Global Innovative Sourcing and Consultancy Inc. Full timeWe are calling all Chefs (Commis, Chef de Partie, Pastry Chefs, Sous Chef, Grilled Chefs, Head Chef, Executive Chef, and other chefs), F&B staffs and professionals, Restaurant Managers and staffs, Banquet Managers and staffs, and all other professionals in the Hospitality industry who are wanting to take their opportunity in Australia as skilled...
-
Hospitality, Chefs and Restaurant Managers
3 days ago
Manama, Bahrain Career Overseas Migration and Consultancy Services Inc. Full timeWe are calling all Chefs (Commis, Chef de Partie, Pastry Chefs, Sous Chef, Grilled Chefs, Head Chef, Executive Chef, and other chefs), F&B staffs and professionals, Restaurant Managers and staffs, Banquet Managers and staffs, and all other professionals in the Hospitality industry who are wanting to take their opportunity in Australia as skilled...
-
Civil Engineer
2 weeks ago
Manama, Bahrain Parsons Full time**Minimum Clearance Required to Start**: Not Applicable/None **Civil Engineer - Trainee** **Bahrain** Parsons’ engineering and construction management staff members create innovative, safe, and sustainable infrastructure in the Kingdom of Saudi Arabia, the United Arab Emirates, Qatar, Oman, Bahrain, and Kuwait. We deliver rail, transit, road, and highway...
-
Graduate Trainee Customer Service Remote
1 week ago
Manama, Bahrain WAY 2 JOBS Full timeBest Industry **Stellenbeschreibung**: WhatsApp Us For InterviewAppointment+917900880236 Management Group (A) HR Executive/HR Manager/Asst Manager/Admin Executive/Admin Manager/ Project Manager, Management Trainee, Business Executive, Management Executive, Management Trainee (MBA’s, Hotel Management & Admin), Team Leader, Supervisor. Finance Group...
-
Call Center Agent
1 month ago
Manama, Bahrain ERA PROJECTS Full timeA leading company in Kingdom of Bahrain seeks to employ Call Center Agent **Requirements**: Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience preferred. Fresher’s also welcomed Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification Knowledge and keen interest in...
-
Collection & Remedial Officer
2 weeks ago
Manama, Bahrain Alzayani Investments Full time**The Job Description**: The Remedial Officer is responsible for assisting the Group Credit Control Manager in supervising the activities and operations in the collection department to ensure that all collectors follow the procedures, laws and regulations to collect the payments efficiently, devise and implement remedial strategies, minimise probable losses,...
-
Graduate Trainee Customer Service Remote
5 days ago
Manama, Bahrain WAY 2 JOBS Full timeLand **:Bahrain** Bundesland **:Hauptstadt** Stadt **:MANAMAH** Berufsfelder **:Handel** Vertragsform **:Praktikum/Traineeship** Arbeitszeit **:Vollzeit** Berufserfahrung **:Student** **Vorstellung des Unternehmens**: Best Industry **Stellenbeschreibung**: **WhatsApp Us For InterviewAppointment+917900880236** Management Group (A) HR Executive/HR...
-
General Manager
2 weeks ago
Manama, Bahrain Bahrain Full timeGeneral Manager - Future Projects - ROKA Restaurants Middle East We have a sensational opportunity for General Manager's to join our global restaurant collection to lead our future projects. With an impressive line-up of future openings across the globe, there are endless possibilities to further your career with our incredible restaurant collection. As...
-
Business Development Executive
5 months ago
Manama, Bahrain MBA Fakhro Investment Limited Full time**Responsibilities** - Cold Calls, meeting clients & assisting senior team. - Daily generation of qualified leads and do meeting with them. - Bring new customers based on monthly, quarterly and yearly targets. - Responsible to achieve assigned targets monthly, quarterly and yearly. - Account management with existing clients post AMC, Revenue collection,...
-
Business Development Executive
3 days ago
Manama, Bahrain MBA Fakhro Investment Limited Full time**Responsibilities** - Cold Calls, meeting clients & assisting senior team. - Daily generation of qualified leads and do meeting with them. - Bring new customers based on monthly, quarterly and yearly targets. - Responsible to achieve assigned targets monthly, quarterly and yearly. - Account management with existing clients post AMC, Revenue collection,...
-
Call Center Representative
5 months ago
Manama, Bahrain The 1 Percent Full timeWe are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...