Call Center Agent

Sector: stc Pay Operations Department: stc Pay Operations Country: Bahrain Location: Bahrain - Manama Contract Type: Full Time Job Objective:To coordinate all customer care related activities, to ensure that customer care is delivered to the highest degree possible. Job Specification: Resolve problems by clarifying issues; researching and exploring...

**Our client a cleaning service company is looking for CUSTOMER SERVICE/CALL CENTER AGENT.** **RESPONSIBILITIES**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive...

**Responsibilities**: - Answering incoming calls and responding to customer inquiries. - Providing accurate and timely information to customers. - Resolving customer complaints and issues. - Escalating complex issues to management when necessary. - Maintaining accurate records of customer interactions and transactions. - Following up with customers as...

**Responsibilities**: - Answering incoming calls and responding to customer inquiries. - Providing accurate and timely information to customers. - Resolving customer complaints and issues. - Escalating complex issues to management when necessary. - Maintaining accurate records of customer interactions and transactions. - Following up with customers as...

Entertainment center Looking for a Bahraini female customer service and call center representative Arabic & English speaking Registered in the ministry of labor High school or Diploma degree holder Takes calls from customers answering questions or addressing any concerns they may have, Include handling many inbound and outbound calls to and from...

Job Description: - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) - Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) - Assume responsibility of budgeting and tracking expenses - Hire, coach...

Key Responsibilities: - Manage high volumes of inbound and outbound calls from patients and potential clients. - Schedule, modify, and confirm patient appointments based on doctor availability. - Provide patients with detailed information on medical services, including consultations, procedures, and follow-up care. - Address patient concerns, questions, and...

Vacancy for Arabic Call Centre Agent We are looking for Arabic Call Centre agents for one of our restaurants. Arabic speaker required. **Salary**: Up to BD250.000 per month Ability to commute/relocate: - Manama: Reliably commute or planning to relocate before starting work (required)

Job Responsibilities: - Able speak english and arabic with good communication skills. - Speed of answer effectively and efficiently. - Successful resolution of customer inquiries or complaints during the initial contact with the proper training. - Properly identify the complaints or inquiries at once and turn to success rate in shorter call time. -...

**Responsibilities** - Answer and direct phone calls - Organize and schedule appointments - Assist in the preparation of regularly scheduled reports - Update and maintain office policies and procedures - Maintain contact lists - Provide general support to visitors - Act as the point of contact for internal and external clients **Requirements and skills** -...

**Responsibilities** - Answer and direct phone calls - Organize and schedule appointments - Assist in the preparation of regularly scheduled reports - Update and maintain office policies and procedures - Maintain contact lists - Provide general support to visitors - Act as the point of contact for internal and external clients **Requirements and skills** -...

Job Description: - Takes orders by obtaining and verifying information. - Enters orders by transmitting information. - Provides product/service information by answering questions; offering assistance. - Maintains call center database by entering and verifying information; updating contact log. - Improves quality results by recommending changes. - Keeps...

Job Responsibilities: - MUST Have a previous experience in restaurant call center or same. - Able speak english and arabic with good communication skills. - Speed of answer effectively and efficiently. - Successful resolution of customer inquiries or complaints during the initial contact with the proper training. - Properly identify the complaints or...

Job Description & Specification: - Arabic speaking, and someone who has experience of working in a similar multi cultural and dynamic environment for 2 to 3 years. - Strong people focus as well as have a track record of coaching and motivating their teams to deliver against KPIs with a heaving focus on delivering great customer experience. - A proven track...

**All applicants must be currently based in Bahrain and have experience in a healthcare setting.** **Summary of Job**: - Is responsible for managing the medical center affairs. - Is responsible for the administrative duties of the medical center. - Is tasked with greeting and accommodating all patients and visitors and ensuring that their visit to the...

**All applicants must be currently based in Bahrain and have experience in a healthcare setting.** **Summary of Job**: - Is responsible for managing the medical center affairs. - Is responsible for the administrative duties of the medical center. - Is tasked with greeting and accommodating all patients and visitors and ensuring that their visit to the...

**Responsibilities**: - Identifying and resolving customer queries and issues - Providing information about products and services to customers - Maintaining accurate records of customer interactions - Escalating issues to the relevant departments when necessary **Requirements**: - High school diploma or equivalent - Excellent communication skills (verbal...

**Responsibilities**: - Identifying and resolving customer queries and issues - Providing information about products and services to customers - Maintaining accurate records of customer interactions - Escalating issues to the relevant departments when necessary **Requirements**: - High school diploma or equivalent - Excellent communication skills (verbal...

The Role **Requirements**: **REQUIREMENTS**: Prior sales experience. Ability to handle outbound calls in a professional manner. Ability to handle rejection and objections. Experience selling home security products. Outstanding negotiation skills with the ability to resolve issues and address complaints. Ability and willingness to learn about the...

**Job Number** 23130862 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls, requests, questions, or...