Logistics Coordinator
5 months ago
Receive Enquiries and Provide Timely Acknowledgment and Quotation:
As a Logistics Coordinator, you would be responsible for managing various aspects of the freight and logistics operations. Here's a breakdown of the tasks:
- Respond to inquiries from internal and external customers promptly.
- Provide timely acknowledgment of the inquiries and prepare and send out accurate quotations based on the customer's requirements.
Follow up on Quoted Orders and Maintain a Database:
- Track and follow up on all quoted orders internally and externally.
- Ensure proper communication and coordination with relevant teams to ensure the closure of opportunities.
- Maintain a database or CRM system to track the status of quoted orders and customer interactions.
Negotiate with External Vendors for Rates and Services:
- Liaise with external vendors such as airlines, shipping agents, trucking companies, etc.
- Negotiate favorable rates and services based on the company's requirements.
- Maintain good relationships with vendors to ensure reliable and cost-effective services.
Maintain Relationships with Interested Parties:
- Build and maintain relationships with customers, vendors, and other stakeholders.
- Address customer concerns, inquiries, and provide necessary support.
- Foster strong relationships to ensure customer satisfaction and repeat business.
Ensure Documentation Compliance for Freight Movements:
- Ensure compliance with all documentation requirements for inbound and outbound freight movements, including air, road, sea, or courier shipments.
- Verify and prepare the necessary documentation for customs clearance, regulatory compliance, and other legal requirements.
Coordinate and Ensure Timely Cargo Booking and Clearances:
- Coordinate with relevant parties to ensure timely booking, pre-alert, and uplift of cargo.
- Monitor the progress of shipments and take necessary actions to resolve any delays or issues.
- Coordinate with customs brokers and other stakeholders to ensure timely clearance and last-mile deliveries for door-to-door consignments.
Prepare Job Cards and Update Billing Systems:
- Create job cards or work orders for each freight transaction, capturing all relevant details.
- Update billing systems with accurate cost and selling prices for proper invoicing and financial tracking.
Follow Up on Invoicing and Customer Payments:
- Liaise with the finance department to ensure timely issuance of invoices based on completed transactions.
- Follow up with customers to ensure timely payment as per credit terms and requirements.
- Coordinate with finance on any payment-related issues or discrepancies.
Maintain Physical and Digital Records:
- Maintain files and file registers to organize and store all physical records of freight documents.
- Implement a system to manage and organize digital records for easy retrieval and reference.
Prepare and Submit Reports:
- Prepare daily, weekly, or monthly reports on freight and logistics activities.
- Submit reports to management or relevant stakeholders within the specified timeframe.
These responsibilities require strong organizational skills, attention to detail, effective communication abilities, and the ability to work in a fast-paced environment. Additionally, proficiency in relevant software systems and knowledge of freight forwarding and logistics processes would be beneficial in this role.
Pay: BD430.000 - BD500.000 per month
**Experience**:
- Air, Sea or Land Freight: 1 year (required)
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