Restaurant Manager
1 week ago
Provide effective leadership to the team and oversee the Restaurant Operations during operating hours.
- Ensure the Restaurant is optimally manned to meet business demands.
- Liaise with the Chef for the procurement of supplies, storage and preparation of all menu items.
- Ensure all Safety and Hygiene standards are followed in the Kitchen, Back Areas and Dining Room.
- Ensure timely service to all customers in the restaurant. Monitor the service team performance levels. Interact with all Customers and track customer satisfaction through Call backs and comment forms.
- Track Sales to meet monthly Budgets. Take action as and when required to meet monthly targets.
- Liaise with local authorities to ensure compliance with local health and safety standards.
- Provide feedback to the Ops Manager
- on Store performance, Market Trends and Conditions.
- Prepare and submit all reports as required by Management.
- Responsible for maintaining COS, wastage within pre determined levels.
- Monitor staff daily performance. Ensure all staff are following house rules as laid out by the Management.
- Report all incidents pertaining to customers and staff to the management.
- Initiate disciplinary proceeding when necessary, in co-ordination with the line manager and HR.
- Update performance appraisals annually.
- Attend all Management meetings when required.
**Job Types**: Full-time, Permanent
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