Associate Unit Head
4 weeks ago
**Company**
Our client is a leading insurance provider in Bahrain, offering a wide range of personal and corporate insurance solutions. With a strong focus on customer-centric services, they provide tailored coverage for motor, medical, travel, property, and business insurance. Backed by years of industry expertise, they are committed to delivering reliable protection and innovative risk management solutions for individuals and organizations alike.
They are currently looking for an **Associate Unit Head**to be based in Bahrain.
**Main Duties & Responsibilities**:
- Lead, manage, support and motivate the existing sales team to achieve targets, whether general or life insurance, and provide excellent customer service,
- Source and hire sales executives as and when needed.
- Provide or arrange technical training to sales team to enhance insurance product knowledge to improve response to customers
- Assess and utilize technology to increase efficiency and enhance the customers’ experience
- Develop promotional schemes, advertisement and publicity to increase revenue and enhance the company’s brand image.
- Develop marketing strategy and planning including budgets and forecasts. Involve all team members in these as owners.
- Conduct market research, identify and exploit opportunities for new business from new clients or new products, cross - and up - selling, and get all team members involved.
- Management/administration tasks relating to sales and the sales team including co-ordination with office staff and other managers
- Be fully aware of existing regulations as well as impending revisions. Ensure that all activities comply with CBB regulations and other laws of the Kingdom of Bahrain.
- Develop and maintain strong relationships with suppliers (insurance companies) as well as corporate and retail clients.
- Set up, manage and Monitor customer feedback on preferences and our performance.
- Resolve customer complaints regarding sales and service. Liaise and negotiate with insurance companies for satisfactory resolution of contentious claims. Support team in these matters.
- Source and focus on major clients personally as well as support and encourage team in doing the same.
- Detailed reports on results, achievements, activities of the sales and marketing team, both periodic scheduled as well as unscheduled.
**Qualification & Requirements**:
- A Bachelor’s Degree in any branch followed by a minimum of Ten years of relevant industry experience at the same level; intimate knowledge of the Bahraini and/or GCC market strongly preferred.
- Professional qualifications in Sales or Marketing or Insurance qualification is plus
- The person must have people management experience and demonstrate the skills of an effective people manager. Direct supervisory experience of staff in these areas is a must.
- Strong Technical Skills in insurance products.
- A proactive approach to market research and client engagement.
- Excellent negotiation skills to close deals successfully.
- interpersonal and customer-facing skills
- Ability to build strong business relations
- Familiarity with business software such as Microsoft Office, Excel, PowerPoint. CRM knowledge is a plus
- The ability to work accurately, with attention to details
- Strong time management skills to ensure multiple tasks simultaneously are completed within compressed timeframes.
Pay: BD800.000 - BD1,000.000 per month
**Experience**:
- Insurance Industry: 10 years (required)
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