Client Management
7 months ago
**Purpose of Job**:
The Clients Success Executive will be developing solid relationships with the
clients through exceptional after-sales services and following up internal
departments/sections to complete the agreed tasks/projects successfully, which
includes discussing clients’ feedback with the concerned team and ensuring all
the modifications are made as required.
**Duties and Responsibilities**:
**1. **To collect & validate the tasks/projects information received from business
team/clients and to feed the internal projects management system with all
the required information in coordination with all the concerned
departments/sections of the company.
2. To coordinate with the managers of the Studio/New Media/Production to
receive the completed tasks/jobs/projects and submit to the clients and to
follow-up with the clients to get feedback and modifications if required,
until projects completion.
3. To Coordinate with the Business team for any needed cost proposals, and
with the Finance team to issue the due Invoices at the due courses
according to the agreements with the clients.
4.To Insure all the information of the projects are kept in a systematic
manner and updated frequently and coordinated properly with the Studio
Manager.
5.To build the project file with all the necessary information, references,
photos, text, PDFs, links, etc...
**Skills**:
**1. **Must have a solid experience working in advertising agencies
2.Must speak both Arabic & English languages
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