Payroll Specialist

**About** **Calo**

Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

**Role overview**

Payroll Specialist is an individual contributor role and reports to the Regional HR Operations Manager. The role will be responsible for managing the payroll and time processing of specific countries within GCC. This includes but is not limited to managing timely and accurate processing of payroll and time, reporting and compliance related to payroll and time scope to deliver an exceptional employee experience and meet all local compliance obligations and operational performance around payroll and time services.

**What you'll be working on**

**Payroll management**
- Ensure employee pay data is processed in a timely fashion and reflected in the payroll according to the defined timeline and country process/requirement (new hires, termination, etc.). This includes special payment, retro payment, one time pay, tax, time and other required changes that are deemed relevant for accurate payroll processing according to the defined standard operating procedures.
- Review and reconcile payroll after they have been processed, validate confirmed reports.
- Execute time and attendance processing and ensure the data is interfaced with payroll accurately.
- Review and analyze data errors and work with relevant parties to ensure the error is rectified on time. Ensure the rectified data is coordinated with the relevant party to be updated with relevant records.
- Support any report delivery related to both payroll and time & attendance.
- Support post payroll accounting activities and respond to the queries from finance timely
- Responsible for payroll issues resolutions and recommend corrective action, payroll data analysis (not limited but include time data), payroll taxation and legislation administration that deem necessary.
- Provide advisories such as payroll and time legislation, manual payment or deduction calculation, payslip simulation, gross up computations for payment, mobility related payments or deduction, incentive payment, remote workforce payment and reporting and standard compensation and benefits practice that relates to payroll and T&A.
- Monitor and manage payroll related service requests daily following internal SLA. Analyzing, understanding, solving problems with standard process and scope of services. Ensure completeness of response and follow up service requests are attended timely.
- Maintains employees’ confidence and protects payroll operations by keeping information confidential.
- Responds to recurring or ADHOC business needs to develop and/or recommend new or revised procedures for improving overall effectiveness of payroll or time support function.

**Time & attendance management**
- Support day to day operation request or escalation from employee and team leader via ticketing tool. Monitor and manage time related service requests daily following internal SLA.
- Analyzing, understanding, solving problems with standard process and scope of services. Ensure completeness of response and follow up tickets are attended timely.
- Generate payroll output file from T&A system and perform accurate reconciliation for payroll processing
- Perform time settings such as public holiday calendar maintenance, T&A historical edits/corrections.
- Provide any time report that is required as part of standard delivery.
- Interpret and deploy the outcome of time calculation rules that impact payroll.

**Periodical or Calendar activities**
- Prepare or assist in the preparation of periodic/special reports related to payroll to government agencies, tax authorities and other units of the company that are deemed required.
- Work closely with external and internal stakeholders to manage, coordinate and support Year-End and post statutory report filing related to payroll that is deemed necessarily. Responsible for timely and compliant deliveries as per legislation requirements.
- Ensure compliance in delivering services with relevant legislation and internal policies and controls.
- Work closely with external stakeholders to keep informed of regulations, relevant legislation and market practices pertaining to payroll and time functions. Understand them, perform research and work closely with internal stakeholders to deploy the relevant changes. This includes maintaining updates to internal knowledge documentation.
- Participate and respond to various audit (internally or externally) and government agency queries and requests. Support and involve in the action plan out of the audit and government agencies finding if deemed required.
- Degree in Human Resource, Accounting, Finance, Mathematics or Business Administration
- At least 3-5 years’ experience in HR related to payroll and time services.
- Experience with relevant payroll procedures and practices on co