Fulfillment Agent

5 months ago


Manama, Bahrain ila Bank Full time

Fulfillment Agent

**Job Purpose**:
**Principal Responsibilities, Accountabilities and Deliverables of Role**: Call customers to
- Ensure all information needed for the products are obtained.
- Contact the applicant in instances where the information is incomplete or additional documents are required.
- Verify the needed information for product requested by the customer per the bank's defined processes and scripts.
- Access all relevant internal systems such as Credit Reference Bureau, Wathiq etc to obtain details to assist with completing customers request.
- Reconcile documents and identify discrepancies and variances.

**Experience**:

- Experience in a banking /financial services environment is a plus

**Education**:

- Bachelors Degree

Job ID tsL4ol7TnIki



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