Support Services Accounts Agent

Duties & Key Responsibilities Being a Great Team Member - Come to work every day with a smile on your face - Be a reliable and motivated member of the Finance Operations team - Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel. - Be a role model for others by demonstrating passionate,...

We are looking for a friendly and customer-oriented Guest Service Agent who will be responsible for providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will be responsible for answering their inquiries, resolving complaints, and ensuring their overall satisfaction. Additionally, you will be...

Duties & Responsibilities Answer customer inquiries in a prompt, professional, and courteous manner Assist customers with ticket purchases, changes, refunds, and will-call pickups Effectively communicate company policies and procedures Upsell customers on additional products and services when appropriate Process payments quickly and accurately Balance...

The WFM Agent is responsible for supporting the efficient operation of the BPO by managing scheduling, real-time monitoring, and performance analysis. This role ensures that staffing levels meet business needs while maintaining service quality and productivity. **Key Responsibilities**: - Create and maintain daily and weekly schedules for agents based on...

Fulfillment Agent **Job Purpose**: **Principal Responsibilities, Accountabilities and Deliverables of Role**: Call customers to - Ensure all information needed for the products are obtained. - Contact the applicant in instances where the information is incomplete or additional documents are required. - Verify the needed information for product requested by...

Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

ARABIC SPEAKING/WRITING LADY AGENT CAN JOIN IMMEDIATELY OPERA KNOWLEDGE, HOTEL EXPERIENCE - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the...

We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

The RTM Agent is responsible for monitoring and managing real-time performance metrics within the BPO environment. This role ensures that service levels are maintained and that agents are effectively utilized to meet operational demands. **Key Responsibilities**: - Continuously monitor call queues, agent availability, and overall team performance throughout...

**Acquiring Shipping Agent Rates**: - Research and negotiate competitive rates with shipping agents. - Stay informed about market trends and industry dynamics. - Providing Quotes to Customers: - Prepare accurate and timely quotes based on shipping agent rates. - Customize quotes to meet specific customer needs. **Customer Inquiry Handling**: - Provide...

We are seeking a motivated individual to join our team as a Contact Center Agent, specifically responsible for providing chat support. As a Contact Center Agent, you will be the first point of contact for customers seeking assistance through our chat platform. You will handle customer inquiries, provide support, and ensure a positive customer...

Required for one of the leading Banks in Bahrain, Fraud monitoring agents for newly established team. Required total of 6 agents. overview A fraud monitoring agent plays a crucial role in detecting and preventing fraudulent activities related to credit and debit cards, digital channels, and money transfers. Here are the main duties typically associated...

Reservations Agent Position Purpose To provide sales support and deliver prompt, effective and proper reservations service to achieve maximum room revenue to meet or exceed our set revenue targets. Duties & Key Responsibilities Being a Great Team Member - Come to work every day with a smile on your face - Be a reliable and motivated member of the...

**Responsibilities**: - Maintain an up-to-date awareness of Insurance products, services, distinct differentiators, insurance rates and competitor rates to ensure that the sales role is carried out as effectively as possible. - Implement action plans and schedules to achieve specific sales targets. - Identify sales prospects and contact these and other...

Guest Relations Agent A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Agent is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Agent, you will serve on the...

**Job Title**: Retail Sales Agent **Education**: High School Certificate **Language Skills**: Fluent in Arabic and English **Gender**: Male As a Retail Sales Agent, you will be providing exceptional customer service and driving sales within the retail shop. Your responsibilities will include, but are not limited to: - Provide excellent customer service,...

We are delighted to announce a fantastic opportunity for a highly motivated and results-oriented Real Estate Sales Agent to join our esteemed real estate firm in Bahrain, Instant Homz W.L.L. With a strong presence in the market, our company is dedicated to delivering exceptional real estate services to our esteemed clients. We are seeking an enthusiastic...

**Job description** We are delighted to announce a fantastic opportunity for a highly motivated and results-oriented Real Estate Sales Agent to join our esteemed real estate firm in Bahrain, Instant Homz W.L.L. With a strong presence in the market, our company is dedicated to delivering exceptional real estate services to our esteemed clients. We are...

OPERA SYSTEM KNOWLEDGE IMMEDIATELY JOIN 5 STAR HOTEL EXPERIENCE - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. -...