Support Services Accounts Agent

4 weeks ago


Manama, Bahrain Hilton Full time

Duties & Key Responsibilities

Being a Great Team Member
- Come to work every day with a smile on your face
- Be a reliable and motivated member of the Finance Operations team
- Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel.
- Be a role model for others by demonstrating passionate, friendly brand-specific guest service at all times
- Always deliver 'fair share' in team tasks and support colleagues whose workload may temporarily be heavy.
- Be willing to lend a hand where it is needed most and spend at least 30 minutes per day helping in operations such as housekeeping, stewarding, and F&B; service, providing brand-specific guest experiences
- Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
- Be aware of planned team meetings and learning sessions and attend as required
- Volunteer to participate in company campaigns like Travel with Purpose or TM committees
- Execute duties as assigned by the Finance Operations Manager and GM

Accounting Specifics
- Carry out all assigned finance processes & tasks accurately, timely, reliably and with a high level of trustworthiness and integrity
- If assigned AP duties, pay all bills promptly after verifying that they have all the proper supporting documents. Ensure that the bills are accurate, and that they have been approved by the Finance Operations Manager / GM
- Assist in processing billing for hotel guests and departments
- Assist. in resolving outstanding balances
- Assist in receiving and consolidating all cash and preparing for bank deposits
- Maintain records of cash receipts and transactions and prepare General Cashier's report
- Help the Finance Operations Mgr. in analysing departmental costs and control factors to ensure the implementation of cost-effective measures throughout the whole hotel

**What are we looking for?**
- Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
- Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate
- Ability to proactively identify and prevent potential problems
- Ability to help develop problem solving skills among direct reports and other team members as appropriate
- Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities
- Detail oriented and organized
- Ability to develop presentations and effectively present to all levels of company, hotels & owners.
- Strong communication and negotiation skills (all levels of management and external customers)
- Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



  • Manama, Bahrain Hilton Full time

    Support Services Accounts Agent Duties & Key Responsibilities Being a Great Team Member - Come to work every day with a smile on your face - Be a reliable and motivated member of the Finance Operations team - Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel. - Be a role model for others by...

  • Guest Service Agent

    4 days ago


    Manama, Bahrain Ramada by Wyndham Bahrain Full time

    We are looking for a friendly and customer-oriented Guest Service Agent who will be responsible for providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will be responsible for answering their inquiries, resolving complaints, and ensuring their overall satisfaction. Additionally, you will be...


  • Manama, Bahrain Stylos business services Full time

    Duties & Responsibilities Answer customer inquiries in a prompt, professional, and courteous manner Assist customers with ticket purchases, changes, refunds, and will-call pickups Effectively communicate company policies and procedures Upsell customers on additional products and services when appropriate Process payments quickly and accurately Balance...

  • Customer Service

    3 weeks ago


    Manama, Bahrain PROCORP Management Full time

    **Our client a cleaning service company is looking for CUSTOMER SERVICE/CALL CENTER AGENT.** **RESPONSIBILITIES**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive...


  • Manama, Bahrain GLAM MODA Full time

    We are seeking a **Customer Service Agent** to join our prestigious luxury fashion boutique. **Key Responsibilities**: - Handle customer inquiries with elegance and efficiency. - Manage and resolve customer concerns courteously. - Assist clients with product information, order status, and after-sales support. - Maintain a deep understanding of luxury...

  • Wfm Agent

    4 weeks ago


    Manama, Bahrain Tafaseel Full time

    The WFM Agent is responsible for supporting the efficient operation of the BPO by managing scheduling, real-time monitoring, and performance analysis. This role ensures that staffing levels meet business needs while maintaining service quality and productivity. **Key Responsibilities**: - Create and maintain daily and weekly schedules for agents based on...

  • Reception Agent

    3 weeks ago


    Manama, Bahrain IBIS Full time

    Company Description - ** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Accountant and Admin

    2 weeks ago


    Manama, Bahrain Arcapita Full time

    Job Desciption Ensure timely, accurate month-end closing and financial reporting to Management Responsible for preparation and closing of monthly and annual financial statements Coordinate and liaise with internal parties to support intercompany activities Support forecasting and budgeting exercise as per corporate guidelines Coordinate and liaise with...

  • Guest Service Agent

    4 weeks ago


    Manama, Bahrain Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Front Desk Agent

    2 weeks ago


    Manama, Bahrain Accor HQ Full time

    **Front Desk Agent** First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **What is in it for you**: - Employee benefit card offering discounted rates at Accor worldwide - Learning programs through our...

  • Fulfillment Agent

    2 weeks ago


    Manama, Bahrain ila Bank Full time

    Fulfillment Agent **Job Purpose**: **Principal Responsibilities, Accountabilities and Deliverables of Role**: Call customers to - Ensure all information needed for the products are obtained. - Contact the applicant in instances where the information is incomplete or additional documents are required. - Verify the needed information for product requested by...

  • Guest Service Agent

    4 weeks ago


    Manama, Bahrain BAHRAIN AIRPORT HOTEL Full time

    Guest Service Agent - Both Bahraini & Expat Required for BAHRAIN AIRPORT HOTEL. Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. - Ability to input and access data in computer. - Ability to understand guest inquiries and provide...

  • Reservations Agent

    4 weeks ago


    Manama, Bahrain Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Accountant

    4 weeks ago


    Manama, Bahrain Hejaz Financial Services Full time

    **About the Company** Hejaz MENA W.L.L is part of Hejaz Group that provides a broad range of financial services across investment management, pension management services, financial advice, and lending to a large and diversified client base including corporations, financial institutions, and individuals. Hejaz Group, headquartered in Melbourne, has a clear...

  • Reservation Agent

    6 hours ago


    Manama, Bahrain Nordic Holdings Full time

    ARABIC SPEAKING/WRITING LADY AGENT CAN JOIN IMMEDIATELY OPERA KNOWLEDGE, HOTEL EXPERIENCE - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the...

  • Reservation Agent

    4 weeks ago


    Manama, Bahrain Cluster Inter. Hotels Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

  • Reservations Agent

    3 weeks ago


    Manama, Bahrain Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...


  • Manama, Bahrain Shahico Services, Adliya Full time

    Logistics agents are required for a food delivery company. **Requirements**: 1. Good communication skills in English, Urdu, and Hindi. 2. Can coordinate with delivery riders and with customers. 3. Must have computer skills and a sound knowledge of food delivery dashboard. 4. Experience in a similar role 5. Decision maker skills are required. 6....


  • Manama, Bahrain Shahico Services, Adliya Full time

    Logistics agents are required for a food delivery company. **Requirements**: 1. Good communication skills in English, Urdu, and Hindi. 2. Can coordinate with delivery riders and with customers. 3. Must have computer skills and a sound knowledge of food delivery dashboard. 4. Experience in a similar role 5. Decision maker skills are required. 6....

  • Reservations Agent

    3 weeks ago


    Manama, Bahrain Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...